Trilon Group

Infrastructure consulting for transportation and water

Industrial Client Account Manager

Account ManagementUpdated on Nov 13

Full-timeMeridian, MS, USA$130k - $165k /yrHybrid

About the Job

Requirements

A bachelor's degree in Civil Engineering, Environmental Engineering, Mechanical Engineering, or a related field from an accredited college or university is required.
At least 7 years of relevant professional experience is required, preferably in engineering consulting, environmental services, industrial infrastructure, or a related architecture, engineering, and construction environment.
Experience working with industrial clients and a strong understanding of their needs, challenges, and decision-making processes are required.
The candidate must be able to develop and maintain long-term client relationships and identify opportunities to expand services and grow accounts.
Experience with business development activities, including account planning, opportunity identification, proposal development, client presentations, and contract negotiations, is required.
Working knowledge of engineering and environmental services supporting industrial facilities, such as water and wastewater, infrastructure, permitting and compliance, site development, or related services, is required.
The candidate must be able to understand client business and technical challenges and connect those needs with appropriate technical resources and solutions.
The candidate must be able to communicate, present, negotiate, and build relationships effectively with client leadership, technical professionals, project teams, and internal stakeholders.
Strong organizational and strategic-thinking skills are required to manage multiple client relationships and opportunities simultaneously.
The candidate must be willing and able to travel as needed to meet clients, visit project sites, and participate in industry events.

Responsibilities

Develop, maintain, and grow relationships with key industrial clients, building connections across multiple levels of client organizations.
Understand each client's business, facilities, operational priorities, capital plans, and technical and environmental challenges to anticipate needs and identify opportunities.
Develop and execute strategic account plans focused on client satisfaction, relationship growth, revenue opportunities, and long-term partnerships.
Identify and pursue new business opportunities within existing and prospective industrial accounts in collaboration with technical and business development teams.
Lead and support opportunity development, including client positioning, capture planning, proposal strategy, presentations, and contract negotiations.
Connect client needs with engineering, environmental, water and wastewater, and other technical capabilities to develop valuable solutions.
Collaborate with project managers and technical teams throughout project delivery to maintain client communication, monitor satisfaction, and address concerns proactively.
Monitor industrial market conditions, regulatory drivers, client investment priorities, and competitive activity to inform business development strategy.
Represent the company at relevant industry organizations, conferences, networking events, and other client-facing activities to strengthen relationships and expand its industrial-market presence.
Track account activity, upcoming opportunities, relationship development, and business development efforts, and communicate key insights and priorities to company leadership.
Share market knowledge and help teams develop effective approaches for serving and growing industrial accounts.

Desired Qualifications

A Professional Engineer license and/or an advanced degree is a plus but is not required.

Waggoner Engineering is seeking an experienced Industrial Client Account Manager to help grow and strengthen our relationships with industrial clients. In this role, you’ll serve as a trusted partner to clients, developing a deep understanding of their operations, business objectives, infrastructure needs, and environmental challenges while connecting them with the right technical expertise and solutions across Waggoner. You’ll combine relationship management, business development, and industry knowledge to expand existing accounts, identify new opportunities, and position Waggoner for long-term growth within the industrial market. The ideal candidate may be based out of any of Waggoner’s 16 office locations across the Southeast. Explore our office locations here.

Develop, maintain, and grow strong relationships with key industrial clients, building connections across multiple levels of client organizations.
Gain a thorough understanding of each client’s business, facilities, operational priorities, capital plans, and technical and environmental challenges to anticipate needs and identify opportunities.
Develop and execute strategic account plans focused on client satisfaction, relationship growth, revenue opportunities, and long-term partnerships.
Identify and pursue new business opportunities within existing and prospective industrial accounts, working collaboratively with Waggoner’s technical and business development teams.
Lead and support opportunity development efforts, including client positioning, capture planning, proposal strategy, presentations, and contract negotiations.
Connect client needs with Waggoner’s engineering, environmental, water/wastewater, and other technical capabilities to develop solutions that deliver meaningful value.
Collaborate closely with project managers and technical teams throughout project delivery to maintain strong client communication, monitor satisfaction, and proactively address concerns.
Maintain awareness of industrial market conditions, regulatory drivers, client investment priorities, and competitive activity to help inform business development strategy.
Represent Waggoner within relevant industry organizations, conferences, networking events, and other client-facing activities to strengthen relationships and expand the firm’s presence in the industrial market.
Track account activity, upcoming opportunities, relationship development, and business development efforts while communicating key insights and priorities with Waggoner leadership.
Support a collaborative, client-focused culture by sharing market knowledge and helping teams develop effective approaches for serving and growing industrial accounts.

Bachelor’s degree in Civil Engineering, Environmental Engineering, Mechanical Engineering, or a related field from an accredited college or university.
Minimum of 7 years of relevant professional experience, preferably within engineering consulting, environmental services, industrial infrastructure, or a related A/E/C environment.
Experience working with industrial clients and a strong understanding of the needs, challenges, and decision-making processes within industrial organizations.
Demonstrated ability to develop and maintain long-term client relationships and identify opportunities to expand services and grow accounts.
Experience with business development activities such as account planning, opportunity identification, proposal development, client presentations, and contract negotiations.
Working knowledge of engineering and environmental services supporting industrial facilities, such as water and wastewater, infrastructure, permitting/compliance, site development, or related services.
Ability to understand client business and technical challenges and effectively connect those needs with appropriate technical resources and solutions.
Strong communication, presentation, negotiation, and relationship-building skills, with the ability to interact effectively with client leadership, technical professionals, project teams, and internal stakeholders.
Strong organizational and strategic-thinking skills with the ability to manage multiple client relationships and opportunities simultaneously.
Ability and willingness to travel as needed to meet with clients, visit project sites, and participate in industry events.
Professional Engineer (PE) licensure and/or an advanced degree is a plus but not required.

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About the Company

Trilon Group

Infrastructure consulting for transportation and water

Trilon Group provides infrastructure consulting in transportation, water, and municipal systems in the Mid-Atlantic region. It works by partnering with local governments, municipalities, and private clients to deliver planning, design support, and project management through fee-based engagements, expanding capabilities through alliances with firms like Rinker Design Associates and Wilson Engineers. The company differentiates itself with a platform-style growth approach backed by private equity and a People First culture focused on talent development. Its goal is to expand service offerings and market presence in the Mid-Atlantic by building scalable partnerships and using capital to support growth.

Company size: 51-200
Company stage: Growth Equity (Non-Venture Capital)
Total funding: $200M
Headquarters: Denver, CO
Founded: 2021

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