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BDR Thermea Group

Provides energy-efficient heating solutions and systems

Customer Service Technician

Equipment Field ServicePosted on Nov 10
Full-timeRastede, GermanyNo salary listed

About the Job

Requirements

  • Completed vocational training as an energy electronics technician for systems engineering, a plant mechanic specializing in plumbing, heating and air conditioning, refrigeration technology, or comparable technical vocational training.
  • Strong interest in modern heating and building technology.
  • Very good knowledge of heating, electrical, and measurement, control and regulation technology.
  • A valid Class B driver's license.
  • Residence in the service area.
  • A confident manner and a friendly, service-oriented approach with customers.

Responsibilities

  • Diagnose faults systematically and resolve technical malfunctions reliably.
  • Carry out inspections, maintenance, repairs, and commissioning.
  • Provide competent on-site support to customers.
  • Work closely with dispatchers in the office.
  • Independently manage and organize the service vehicle, tools, and spare parts.

Desired Qualifications

  • Experience in refrigeration technology is desirable.
  • A master craftsman qualification or additional training as a service technician is desirable.

About the Company

BDR Thermea Group

Provides energy-efficient heating solutions and systems

BDR Thermea Group designs and sells home heating and hot water solutions through its brands Baxi, De Dietrich, Remeha, Brötje, Chappée and Baymak across Europe and Türkiye. It offers technologies such as heat pumps, hybrid systems and hydrogen boilers that customers can install to lower their homes’ carbon footprints while staying comfortable. The products are connected and integrated, allowing energy-efficient operation and easy management. The company differentiates itself with a broad, trusted brand portfolio and a focus on supporting installers and end-users, plus a commitment to reducing carbon emissions across its operations, suppliers and products. Its goal is to bring the energy transition closer by expanding the use of energy-efficient carriers and advancing low-carbon heating solutions in homes.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
New York City, United States
Founded
1684

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