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Allstate

Insures cars and homes against financial losses

Field Auto Claims Adjuster

Claims AdjudicationConfirmed live in the last 24 hours
Full-time$26.49 - $50.24 /hrRemote

About the Job

Requirements

  • Strong experience handling first- and third-party auto material damage and collision claims of varying severity.
  • Advanced experience conducting field vehicle inspections and preparing comprehensive damage estimates and supplements.
  • Proficiency with CCC ONE or similar auto estimating software.
  • Strong knowledge of collision repair procedures, parts, labor operations, total losses, and estimating fundamentals.
  • Proven ability to negotiate repair costs and settlements with repair facilities while maintaining accurate claim documentation.
  • Knowledge of auto policy coverage, regulatory compliance, and fair claims practices.
  • Ability to effectively manage a blend of field and virtual claims while delivering a strong customer experience.
  • Candidates must live within reasonable proximity to the assigned territory and be comfortable with regular local travel to support customers and complete in-person claim inspections.
  • Individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments during employment. Applicants seeking an adjuster role who also hold a resident producer license must surrender that license when instructed by the licensing team.
  • Candidates must possess authorization to work in the United States and the company does not sponsor individuals for work visas.
  • When working from home, employees must have a dedicated, private workspace free from distractions, appropriate desk and seating, and reliable internet with minimum speeds of 50 MB download and 5 MB upload.

Responsibilities

  • Evaluate first- and third-party material damage claims, develop comprehensive damage estimates, and guide claims toward appropriate resolution.
  • Apply knowledge of regulatory requirements, fair claims practices, policy coverage, and estimating fundamentals while building relationships with internal and external customers.
  • Negotiate settlements, document claim activity, and make payments within assigned authority.
  • Apply mastered content in interpreting all policy types written by the company and assist leadership with formal and ad hoc training.
  • Negotiate settlements, make settlement payments, and document all activities in the most complex files.
  • Interpret regulatory compliance and fair claims practices.
  • Build relationships with internal and external customers.
  • Apply mastered estimating fundamentals to create estimates of damages on first- and third-party material damage losses of all severities.
  • Attend up to two weeks of in-person training at the Dallas, Texas office if required.

Desired Qualifications

  • Strong experience handling first- and third-party auto material damage and collision claims of varying severity.
  • Advanced experience conducting field vehicle inspections and preparing comprehensive damage estimates and supplements.
  • Proficiency with CCC ONE or similar auto estimating software.
  • Strong knowledge of collision repair procedures, parts, labor operations, total losses, and estimating fundamentals.
  • Proven ability to negotiate repair costs and settlements with repair facilities while maintaining accurate claim documentation.
  • Knowledge of auto policy coverage, regulatory compliance, and fair claims practices.
  • Ability to effectively manage a blend of field and virtual claims while delivering a strong customer experience.

About the Company

Allstate

Insures cars and homes against financial losses

Allstate sells insurance that helps individuals and families recover financially after car accidents, property damage and other covered losses. Its group operates the Allstate and National General brands, alongside businesses that sell product protection, roadside assistance and identity protection. Customers pay premiums for policies, and claims teams investigate losses, estimate damage and arrange payments according to coverage terms. The group also earns investment income and sells driving data services through Arity, while agents and digital channels connect it with customers. Allstate began operating in 1931 and is headquartered in Northbrook, Illinois.

Company size
10,001+
Company stage
IPO
Headquarters
Northbrook, IL
Founded
1931

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