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Next Job Abroad

Norwegian Support Specialist

Customer SupportConfirmed live in the last 24 hours
Full-timeAthens, GreeceNo salary listedHybrid

About the Job

Requirements

  • Fluency in Norwegian and good English skills.
  • Strong communication and problem-solving abilities.
  • A customer-focused, professional, and empathetic approach.
  • Comfort working across phone, chat, and email.
  • Ability to follow procedures while thinking independently when needed.

Responsibilities

  • Handle incoming calls, chats, and tickets from restaurant partners and customers.
  • Help with orders, refunds, deliveries, and platform-related questions.
  • Provide friendly, professional, and empathetic support across different channels.
  • Follow quality standards and established response guidelines.
  • Escalate more complex or sensitive cases when needed.
  • Support the team with additional project tasks when required.

Desired Qualifications

  • Previous customer service experience is a plus.

About the Company

Company size
Not listed
Company stage
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Total funding
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Headquarters
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Founded
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