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DXC Technology

Global IT services for enterprise modernization

Especialista en Mejora Continua de Procesos - Infraestructura Bancaria

Business OperationsPosted on Nov 10
Full-timeSpainNo salary listed

About the Job

Requirements

  • Experience identifying continuous-improvement opportunities, implementing changes, and measuring results.
  • Knowledge of key performance indicators and metrics, including how to select measures and communicate results.
  • Solid knowledge of Information Technology Infrastructure Library (ITIL), including service lifecycles, change management, and continuous improvement.
  • Ability to map processes, identify problems, and propose solutions.
  • Ability to coordinate across teams and communicate clearly to build consensus.

Responsibilities

  • Analyze current operational processes to identify bottlenecks, inefficiencies, and opportunities for improvement.
  • Work with operations, systems, and project teams to define concrete, prioritized action plans.
  • Measure improvement impact using specific key performance indicators, including resolution time, system availability, operating costs, and process efficiency.
  • Continuously monitor metrics and clearly report actionable progress to key stakeholders.
  • Coordinate transformation initiatives across teams to ensure alignment and execution.
  • Manage technology obsolescence within the Ongoing & Run model, prioritizing which systems to modernize and when.
  • Collaborate on modernization and infrastructure projects, ensuring alignment with operational objectives.

Desired Qualifications

  • Experience with Lean, Six Sigma, Power BI, ServiceNow, or process automation.

About the Company

DXC Technology

Global IT services for enterprise modernization

DXC Technology provides IT services to large enterprises, helping them manage and modernize mission-critical systems. It offers consulting, system integration, and managed services that are typically delivered under long-term contracts. The core offering is the Enterprise Technology Stack, which modernizes IT infrastructure, optimizes data architectures, and ensures security and scalability across public, private, and hybrid cloud environments. By applying this stack, DXC helps clients run reliable and scalable IT operations while migrating workloads to the cloud and strengthening data governance. The company differentiates itself with a global reach, a large Fortune 500 client base, and a track record of long-term partnerships, coupled with commitments to sustainability and corporate responsibility. The goal is to be a trusted partner that enables enterprises to operate, secure, and evolve their IT environments efficiently and effectively.

Company size
10,001+
Company stage
IPO
Headquarters
McLean, VA
Founded
2017

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