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Twitch

Runs live video communities for games and more

Senior Program Manager - Accessibility

Program ManagementConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • At least 6 years of experience building accessibility programs, quality assurance, and scalable accessibility practices.
  • Expertise in accessibility best practices, guidelines, and regulations, specifically WCAG 2.2+ AA and the CVAA, and ability to advise the executive team on risk assessment.
  • Experience creating and leading an accessibility program from the ground up, including creating, documenting, proactively managing, and driving deliverables.
  • Experience working with and consulting product, design, engineering, and legal teams to deliver accessibility audits, code reviews, and other advisory services.
  • Experience working on consumer product accessibility across video and communications products and a variety of devices, including desktop, smartphone, gaming console, and over-the-top services.
  • Awareness of assistive technologies available to people with disabilities.
  • Experience with Figma, Jira, and similar relevant product development tools.

Responsibilities

  • Serve as the subject-matter expert for global digital accessibility, advising product and partner teams and leading process and tooling integration, including AI where appropriate.
  • Own intake, backlog, and operational management; partner with engineering, product, and design leaders to prioritize and drive core accessibility issues, with regular communications and reporting.
  • Lead quality assurance execution and manage quality assurance specialists and third-party vendors; partner with engineers to build automated accessibility testing into continuous integration and continuous delivery pipelines, shifting testing earlier in the development lifecycle.
  • Work with engineers, designers, product managers, and researchers to identify and deliver high-impact changes and programs across all products.
  • Collaborate with accessibility partners in legal, research, policy, and communications on benchmarking, goal-setting, reporting, and execution.
  • Develop an educational program and deploy guidelines and resources for key collaborators.

Desired Qualifications

  • Understanding of and familiarity with AI tooling and test automation for accessibility.
  • Familiarity with Twitch as a user, streamer, or both.

About the Company

Twitch

Runs live video communities for games and more

Twitch runs a live video service where creators broadcast gaming, music, sports, and everyday conversations to viewers who participate through chat. Its channels combine live broadcasts with community features such as custom emotes and moderation tools, making the audience part of the show. Viewers follow creators and join their channels to watch performances, discuss shared interests, and support the people behind the streams. Twitch earns money from advertising, paid channel subscriptions, and Bits, virtual goods viewers buy to support creators, sharing eligible revenue with streamers. Founded in 2011 and headquartered in San Francisco, Twitch is owned by Amazon.

Company size
1,001-5,000
Company stage
Acquired
Total funding
$43.1M
Headquarters
San Francisco, CA
Founded
2011

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