Manager – Organizational Change Management & AI Adoption

About Us

At Avanade, we help organizations realize the full value of their technology investments by ensuring people adopt, embrace, and thrive through change. As a Manager in our Organizational Change Management (OCM) practice, you will lead clients through complex business, digital, data, and AI transformations.

This role sits at the intersection of business transformation, employee experience, and emerging technologies. You will partner with executives, business leaders, technology teams, and end users to develop and execute change strategies that accelerate adoption, drive value realization, and deliver lasting business outcomes.

You will play a key role in helping clients successfully implement transformative initiatives, including AI and Microsoft Copilot adoption, data and analytics modernization, operating model transformations, and enterprise technology programs. 

What you'll do:

Lead organizational change initiatives

• Develop and execute comprehensive change management strategies and plans for large-scale business and technology transformations.

• Conduct stakeholder assessments, change impact analyses, readiness assessments, and risk evaluations.

• Define and implement change interventions to address organizational challenges and accelerate adoption.

• Establish governance structures and change networks to support transformation objectives.

Drive AI and Copilot adoption

• Lead organizational readiness and adoption initiatives for AI and GenAI programs, including Microsoft 365 Copilot.

• Partner with client leadership teams to define adoption strategies, success measures, and value realization approaches.

• Facilitate workshops that identify AI opportunities, use cases, and change implications for employees and leaders.

• Design scalable approaches to sustain AI-enabled ways of working. 

Engage and influence stakeholders

• Build trusted relationships with executive sponsors and senior business leaders.

• Develop executive communication strategies and stakeholder engagement plans.

• Facilitate leadership workshops, steering committees, and decision-making sessions.

• Help sell new work through quality engagement delivery and client conversations. 

• Align diverse stakeholder groups around transformation objectives and expected outcomes.

Design learning and adoption programs

• Create and oversee training, communications, and adoption activities.

• Collaborate with learning teams to build scalable learning journeys and enablement programs.

• Measure adoption effectiveness through defined KPIs, usage analytics, and business outcomes.

• Continuously refine programs based on employee feedback and adoption insights.

Grow the practice

• Support business development activities including proposals, solutioning, and client presentations.

• Contribute to thought leadership and development of Advisory offerings.

• Mentor team members and help build OCM and AI adoption capabilities across the practice.

• Collaborate across Avanade's Advisory, Data & AI, Modern Workplace, and Industry teams.

.

Skills and Experience

What you'll bring

• 7+ years of experience leading organizational change management initiatives.

• 2+ years experience in consulting.

• Experience supporting enterprise digital transformations, technology implementations, or business transformation programs.

• Strong understanding of change management frameworks and methodologies.

• Experience designing stakeholder engagement, communications, training, and adoption strategies.

• Executive presence with the ability to influence senior stakeholders.

• Workshop facilitation and presentation skills.

• Experience working in consulting environments.

• Strong analytical, problem-solving, and relationship-building capabilities.

• Strongly Preferred: Ability to read/write/speak business French 

Preferred experience

• AI, Generative AI, or Microsoft Copilot adoption programs.

• Data and analytics transformation initiatives.

• Operating model design and organizational transformation.

• Responsible AI, governance, and change enablement.

• Experience leading geographically dispersed or cross-functional teams. 

Certifications and education

Preferred qualifications include:

• Prosci Change Management Certification

• Certified Scrum Master (or equivalent Agile certification)

• Design Thinking facilitation credentials

• Bachelor's degree required

• MBA or related graduate degree preferred

Role Location                                    Annual Salary Range

British Columbia/Ontario              $134,400 to $159,600

.