Inactive
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All Accor

Global hotel management, franchising, loyalty program

Lodging Supervisor

Hotel Guest ServicesPosted on Sep 21
Full-timeLa Malbaie, QC, CanadaNo salary listedIn-person

About the Job

Requirements

  • One to two years of experience in a similar role in luxury or high-end hospitality.
  • A valid driver's license and a record without serious infractions.
  • Fluency in French and English is required to understand and interact regularly with an international clientele.
  • Strong customer service skills and attention to detail.
  • Ability to lead and motivate a team and maintain a positive work environment.
  • Ability to communicate, read, and write in English and French.

Responsibilities

  • Welcome guests, manage luggage and vehicles, and respond to guests' specific requests.
  • Coordinate daily tasks, provide ongoing team training, and ensure service standards are followed.
  • Maintain effective communication between the bell staff, reception, concierge, and other departments to support an optimal guest experience.
  • Direct the department's daily operations, organize regular meetings, and ensure quality standards are achieved.
  • Oversee the department's budget, expenses, and assets while balancing operational and administrative needs.

Desired Qualifications

  • A related diploma is an asset.

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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