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Poseidon Digital

Venue Representative

Customer ExperiencePosted on Nov 9
Part-timeBakersfield, CA, USA$20 /hr

About the Job

Requirements

  • At least 2 years of customer service or event experience is required; hospitality, retail, or similar experience is preferred.
  • Strong verbal communication and interpersonal skills are required.
  • Ability to take initiative and work independently is required.
  • Ability to work in a fast-paced, high-energy environment is required.
  • Reliable transportation to and from the venue is required.
  • Comfort using iPhone apps, including WhatsApp, is required.
  • The employee must occasionally lift or move up to 25 pounds.
  • The employee must be able to talk and hear regularly, use hands and fingers frequently, and occasionally stand, walk, sit, and reach with hands and arms.
  • Close vision, distance vision, and the ability to adjust focus are required.

Responsibilities

  • Set up and take down signage, check-in tables, and merchandise displays, and charge devices.
  • Greet and check in guests, answer questions, and ensure a seamless audience experience.
  • Facilitate merchandise sales, track inventory as needed, report issues, and request additional assets and merchandise as necessary.
  • Monitor event flow and quickly resolve on-site issues.
  • Maintain timely communication with the Venue Operations team and venue staff, relay concerns, and provide feedback for improvement.
  • Direct on-site venue staff when necessary.

Desired Qualifications

  • Hospitality, retail, or similar customer service or event experience is preferred.

About the Company

Company size
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Total funding
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Founded
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