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IHG

Global hotel company

Revenue and Reservations Manager

Full-Time
No salary listed
Junior
Netherlands
In Person
Food Service & HospitalityHotel Guest Services

About the job

Requirements
  • At least 2 years of experience in revenue management, with experience in hotel operations or reservations.
  • Strong analytical ability to turn data into decisions.
  • Proficiency in Opera, Excel, and PowerPoint; Power BI and GRS are advantageous.
  • Ability to communicate and influence across teams and with senior stakeholders.
  • Hands-on knowledge of hotel systems and market intelligence tools such as STR and Amadeus.
  • Organized, proactive, and commercially minded.
Responsibilities
  • Develop and execute short- and long-term revenue strategies.
  • Analyze data to guide pricing, inventory, and forecasting decisions.
  • Support commercial planning and performance with clear, actionable insights.
  • Optimize the hotel's presence across all distribution channels.
  • Work closely with Sales, Marketing, Reservations, and the wider IHG Revenue team.
  • Lead and manage the reservations team consisting of three reservations agents.
  • Use IHG tools and systems to deliver results and ensure brand compliance.
  • Collaborate with IHG's Regional Revenue Team and internal hotel departments.
  • Interface with clients, travel agents, online travel agencies, and data partners.
Desired Qualifications
  • Experience with Power BI and GRS.

About the company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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