Telephone Sales Agent – Existing Customers – Alarm Systems
About the job
- Secondary education (ESO, Bachillerato, or equivalent).
- Good oral and written communication skills and a professional attitude.
- Experience in customer service or commercial roles.
- Ability to handle customers professionally and empathetically.
- Computer skills and keyboarding speed.
- Results orientation and motivation to exceed targets.
- Contact existing customers of the alarm company by telephone to offer new equipment, upgrades, and coverage expansions tailored to their needs and service usage.
- Drive additional purchases of products and services through consultative selling focused on customer satisfaction.
- Telephone sales experience is highly valued.
About the company
Teleperformance Spain, also branded TP Spain, runs outsourced customer support and sales operations for international businesses. Its teams handle customer enquiries, account support, technical questions and business development through telephone, email, chat and other digital channels. Programs include digital advertising sales, advertiser onboarding and customer care for online services, with language-specific teams serving markets beyond Spain. The Spanish operation recruits for office-based, hybrid and remote roles, supported by training, quality management and client operations teams. The Spanish legal entity, Teleperformance España S.A.U., was incorporated in 1989.
Company Size
N/A
Company Stage
N/A
Total Funding
N/A
Headquarters
N/A
Founded
1989
Simplify's Take
What believers are saying
- Free language platform: TP Spain offers employees a language-learning program at no charge.
- Uncapped sales upside: the German GenAI role combines a €30,000 base salary with uncapped performance bonuses.
- Relocation support: the German Ads posting includes flights and private studio accommodation, subject to availability.
What critics are saying
- Initial fixed term: the remote trilingual care role starts with a three-month contract before an indefinite arrangement.
- Quota pressure: GenAI sales executives must exceed revenue and activity targets through inbound and outbound prospecting.
- Restricted entry: AI sales trainer applicants must already hold a Sales Trainer position.
What makes Teleperformance Spain unique
- Trilingual delivery: one customer-care program handles voice, email and chat in Spanish, Catalan and English.
- New AI sales program: the sales trainer posting identifies an August 2026 launch for an AI-platform client.
- Advertiser onboarding: the German Google Ads program combines new-client acquisition, PPC campaign advice and account growth.
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