O

Otterbein SeniorLife

Nonprofit senior living and care services

Social Services Director

Full-TimeUpdated on 10/23/2026
No salary listed
Mid
Bachelor's
Sylvania, OH, USA
In Person
Social & Community ServicesCase Management & Advocacy

About the job

Requirements
  • A bachelor's degree from an approved school of social work is required.
  • A current Ohio Licensed Social Worker (LSW) license is required.
  • Dementia training is required, or the ability to complete required dementia training in accordance with facility and regulatory expectations.
  • Knowledge of resident rights, discharge planning, psychosocial assessments, care planning, Minimum Data Set (MDS) documentation, Medicare, Medicaid, community resources, electronic medical record systems, and standard business tools.
Responsibilities
  • Coordinate the resident admission process, including assessments, social histories, psychosocial evaluations, and required documentation.
  • Provide counseling, education, advocacy, and support to residents and families to promote quality of life, adjustment, and resident-centered care.
  • Uphold resident rights, dignity, confidentiality, self-determination, and access to appropriate services and resources as a resident advocate.
  • Participate in interdisciplinary care planning meetings and complete MDS, care plans, progress notes, and related documentation in a timely and accurate manner.
  • Develop, implement, and coordinate discharge plans in collaboration with residents, families, care teams, community agencies, and service providers.
  • Maintain relationships with community resources and coordinate referrals to support residents’ social, financial, medical, and psychosocial needs.
  • Lead and oversee Social Services functions, including regulatory compliance, policy development, quality improvement initiatives, staff education, and departmental operations.
  • Facilitate resident advocacy and communication through Resident Council participation, committee involvement, grievance resolution, staff consultation, and collaboration with residents, families, and interdisciplinary teams.
  • Work closely with residents and family members on the memory care support unit to identify and facilitate social and emotional needs.
  • Assist residents and families with adjustment to the psychosocial and socioeconomic impact of illness.
  • Support continuity of care by linking patients and families with community resources to address personal, financial, and environmental difficulties related to illness and help them manage everyday physical, mental, and psychosocial needs.
Desired Qualifications
  • A minimum of two years of experience in long-term care, nursing home, healthcare, or geriatric social services is preferred.

About the company

Otterbein SeniorLife is a faith-based nonprofit serving older adults through senior housing and care across Ohio, Indiana and Michigan. Its life plan communities combine residential options with access to increasing levels of care on the same campus, from independent living to assistance with everyday activities. Separate neighborhood homes use private suites and family-style dining for residents receiving rehabilitation, long-term care or memory support. Home health and hospice services extend support beyond residential communities, reflecting the organization's health and human service mission. Founded in 1912, Otterbein SeniorLife is headquartered in Lebanon, Ohio.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Lebanon, OH

Founded

1912

Get referred to Otterbein SeniorLife

See people who can refer or advise you