Medicare Compliance AI Program Manager

Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we still honor today as the “12 Angry Seniors.” Their mission continues to guide everything we do.

Today, SCAN is a nonprofit health organization serving more than 500,000 people across Arizona, California, Nevada, New Mexico, Texas, and Washington, with over $8 billion in annual revenue. With nearly five decades of experience, we have built a distinctive, values-driven platform dedicated to improving care for older adults.

Our work spans Medicare Advantage, fully integrated care models, primary care, care for the most medically and socially complex populations, and next-generation care delivery models. Across all of this, we are united by a shared commitment: combining compassion with discipline, innovation with stewardship, and growth with integrity.

At SCAN, we believe scale should strengthen—not dilute—our mission. We are building the future of care for older adults, grounded in purpose, accountability, and respect for the people and communities we serve.

The Job

Leads compliance program administration, technology enablement, process improvement, analytics, and regulatory implementation activities that support the effectiveness and maturity of the Compliance Program. Partners with Compliance, business operations, and technology teams to ensure regulatory requirements are effectively implemented, monitored, and documented while identifying opportunities to leverage technology, workflow automation, data analytics, and artificial intelligence to strengthen program oversight, operational efficiency, and regulatory compliance.

We are specifically looking for a compliance leader with hands-on experience improving processes through AI and automation, specifically by building agents or workflows using tools such as Copilot, Claude, ChatGPT, or other low-code/no-code platforms.

You Will

• Compliance Program Administration & Strategy- Lead and support compliance program administration activities, initiatives, and projects designed to strengthen the effectiveness, scalability, and maturity of the Compliance Program. Focus areas include policies and procedures, training and education, departmental communications, compliance investigations, reporting, etc.
• Technology, Automation & AI Enablement- Identify opportunities to leverage technology, analytics, workflow automation, and artificial intelligence to improve Compliance Program effectiveness, operational efficiency, and regulatory compliance. Work with stakeholders to define and translate business requirements into systems specifications. 
• Compliance Technology & Systems- Support the implementation, optimization, administration, and continuous improvement of compliance technology platforms, reporting solutions, regulatory libraries, and workflow management tools.
• Regulatory Implementation & Change Management- Coordinate and monitor implementation of federal and state regulatory requirements, ensuring actions are assigned, tracked, documented, and completed in collaboration with Compliance and business stakeholders.
• Cross-Functional Program Leadership- Serve as a liaison between Compliance, business operations, and technology teams to facilitate successful project execution, regulatory implementation, and program initiatives.
• Process Improvement- Analyze compliance and operational processes to identify opportunities for standardization, optimization, automation, and continuous improvement.
• Data Analytics & Reporting- Develop and maintain dashboards, reports, metrics, and data-driven insights that support compliance oversight, program performance monitoring, and leadership decision-making.
• Business Requirements & Solution Design-Translate regulatory, compliance, and business requirements into implementation plans, process improvements, system enhancements, and technology-enabled solutions.
• Governance & Stakeholder Support- Facilitate workgroups, stakeholder meetings, and governance activities; monitor project milestones, risks, dependencies, and implementation outcomes.
• Change Management & Adoption- Develop implementation documentation, training materials, communication plans, and user adoption strategies to support successful deployment of program initiatives and technology solutions.
• We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.
• Actively support the achievement of SCAN’s Vision and Goals.
• Other duties as assigned.

Your Qualifications

• Bachelor's Degree in Healthcare Administration, Business Administration, Information Systems, Compliance, Public Health, Health Informatics, Project Management, or a related field, or equivalent combination of education and experience
• 5+ years of progressive experience in healthcare compliance, Medicare Advantage, regulatory operations, program administration, business systems, technology implementation, project management, or a related field. Demonstrated experience leading cross-functional initiatives, managing complex projects, and driving business process improvements required.
• Experience gathering business and technical requirements, coordinating user acceptance testing, developing reports, dashboards, and analytics, and supporting system implementations and enhancements required.
• Strong knowledge of Medicare Advantage, Part D, CMS regulations, or another highly regulated environment required.
• Experience leveraging technology, workflow automation, analytics, and/or emerging technologies to improve operational efficiency and program effectiveness preferred.
• Strong knowledge of Medicare Advantage, Part D, healthcare compliance, and regulatory requirements.
• Ability to translate regulatory and business requirements into actionable implementation plans, process improvements, and technology-enabled solutions
• Strong project and program management skills, including the ability to lead cross-functional initiatives and drive accountability without direct authority.
• Demonstrated analytical and problem-solving skills, with the ability to interpret data, identify trends, and support informed decision-making.
• Proficiency with technology, reporting, workflow automation, and emerging technologies, including artificial intelligence and data analytics
• Excellent verbal and written communication skills, with the ability to effectively engage stakeholders at all levels of the organization
• Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail and meeting deadlines
• Strong collaboration and relationship-building skills with the ability to work effectively cross business, operational, and technical teams.
• Demonstrated experience of improving processes through AI and automation, specifically by building agents or workflows using tools such as Copilot, Claude, ChatGPT, or other low-code/no-code platforms.

What's in it for you?

• Base Pay Range: $92,400 to $115,000 annually
• Work Mode: Mostly Onsite (In office 2 days per week on Tuesday/Wednesday)
• An annual employee bonus program
• Robust Wellness Program
• Generous paid-time-off (PTO) along with 11 paid holidays per year, 1 floating holiday, birthday off, and 2 volunteer days
• Excellent 401(k) Retirement Saving Plan with employer match
• Robust employee recognition program
• Tuition reimbursement
• An opportunity to become part of a team that makes a difference to our members and our community every day!

We're always looking for talented people to join our team!  Qualified applicants are encouraged to apply now!

At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)