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Walgreens

Retail pharmacy chain with health services

District Pharmacy Supervisor

PharmacyConfirmed live in the last 24 hours
Full-timeAlbuquerque, NM, USANo salary listed

About the Job

Requirements

  • A Bachelor of Science in Pharmacy or Doctor of Pharmacy degree from an accredited educational institution is required.
  • At least 3 years of retail pharmacy management experience is required.
  • Current pharmacist licensure in the states within the assigned geography, or the ability and willingness to obtain state licensure within 6 months of starting, is required.
  • Willingness to obtain Immunization Certification within 6 months of hire is required.
  • A valid driver's license is required.
  • Willingness to work a flexible schedule, including extended days, evenings, and weekends, is required.
  • Willingness to travel up to/at least 80% of the time for business purposes, within and outside the state, is required.

Responsibilities

  • Supervise retail pharmacy operations within the assigned district, ensuring compliance with laws, regulations, agreements, company policies, customer service standards, and quality patient care.
  • Drive high-quality, patient-centered care, pharmacy profitability, and growth across assigned pharmacies through analysis, action planning, and implementation of initiatives.
  • Manage overall cost control, including payroll and expenses, and oversee pharmacy performance, clinical quality, and patient experience.
  • Lead the pharmacy talent pipeline, including recruiting, developing, retaining, and managing the performance of Pharmacy Managers, Staff Pharmacists, technicians, and Pharmacy Schedulers.
  • Serve as a standard for pharmacy practice and drive pharmacy performance across the assigned geography.
  • Own compliance, patient safety, and adherence, partnering with the Sr. District Pharmacy Supervisor, District Manager, and Regional Vice President to execute initiatives.
  • Resolve pharmacy communications escalated from stores and appropriate patient complaints.
  • Review STARS reports and work with pharmacy teams on quality improvement plans.
  • Manage steps one and two of the STEPS approach for escalated clinical quality issues and serve as the district's clinical expert, engaging directly with Pharmacy Managers on clinical matters.
  • Manage district performance, using Pharmacy Manager feedback to improve store performance and execution.
  • Work with the District Manager to review district financials and key performance indicators, create action plans, and conduct business forecasting, analysis, and business planning where permitted by law.
  • Partner with the Regional Vice President, Sr. District Pharmacy Supervisor, and District Manager to develop pharmacy improvement plans.
  • Support the Pharmacy Talent Acquisition Partner in managing relationships with local schools, colleges, and professional organizations.
  • Own the Pharmacy Manager talent strategy and pipeline, execute recruitment strategy, identify and coach high-potential Pharmacy Managers, and manage their Performance Improvement Plans.
  • Provide guidance on responses to customer complaints and customers' special needs.
  • Coach and develop Pharmacy Managers to support their execution of pharmacy responsibilities.
  • Partner with the District Manager as the retail pharmacy expert, cultivating skills and pharmacy knowledge through guidance and feedback.
  • Ensure compliance with corporate policies, state and federal laws, regulations, agreements, and applicable employment laws, and treat team members fairly.
  • Provide monthly quality and compliance summaries to the Sr. District Pharmacy Supervisor and ensure clinical-quality-event compliance through coaching, training, and resolution.
  • Hold regular touchpoints and development conversations with Pharmacy Managers and Pharmacy Schedulers.
  • Manage pharmacist scheduling, payroll, and costs.
  • Participate in training and support training efforts as needed.
  • Promote a culture of compliance and patient safety.
  • Cascade information from conference calls, regional meetings, corporate initiatives, and the Support Center to District Managers, Store Managers, and Pharmacy Managers.
  • Communicate regularly with managers and team members through one-on-one discussions, group meetings, and written communications to provide updates, solicit input, and answer questions.

About the Company

Walgreens

Retail pharmacy chain with health services

Walgreens is a retail pharmacy network in the United States that sells prescription medications, over-the-counter drugs, health and wellness products, and offers photo services. It operates through a large network of stores and an online platform, enabling customers to order prescriptions or products online and pick them up the same day. Walgreens’ photo service lets customers print photos and create personalized gifts such as photo books, cards, invitations, and other custom items via in-store kiosks or online. The company differentiates itself with a nationwide store footprint, integrated pharmacy and health services, and the ability to deliver convenience through online ordering and same-day pickup. Its goal is to provide convenient access to medications and health-related products while expanding personalized consumer services to improve everyday wellness.

Company size
10,001+
Company stage
Grant
Total funding
$25M
Headquarters
Deerfield, IL
Founded
1901

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