Dispatcher

Job Summary

Coordinate and direct the movement of trucks and freight in order to make pickups and deliveries in an efficient and timely manner. Represent company in a positive manner by providing customers with quick, precise, helpful, courteous and professional customer service.

Job Description

Key Accountabilities:

• Record and allocate all requests for delivery and pickup within established territories among the available drivers.
• Consolidate freight orders into truckloads for specific destinations.
• Records all information for proper billing.
• Make assignments of drivers and trucks. Calls in extra drivers when needed to handle unexpected volume.
• Maintain radio and phone contact with trucks, receive and dispatch aid in response to any emergency needs for assistance or repairs.
• Communicate with all Drivers, customers, and suppliers in a professional and courteous manner.
• Keep vehicle inventory with accurate records of trailers being used for off-site storage to ensure proper billing.
• Document, investigate and report equipment damages.
• Maintain metric reports as required by management and or customers.
• Proactively seek out backhaul loads.
• Complete administrative duties timely and accurately.
• Maintain written/computerized records and other forms of information.
• All other duties assigned by reporting Manager/Supervisor.
• Participate, support and comply with all health, safety and 6S initiatives and requirements.
• Meet TKMNA Employee Attributes / Competencies.

The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Qualifications:

Minimum Requirements:

• 1-2 years administrative experience required
• Strong interpersonal and communication skills
• Experience with MS Excel and Word
• Ability to work without supervision
• Prior experience/exposure to logistics or trucking operations
• Knowledge of DOT regulations as they pertain to our trucking environment
• Ability to work efficiently under pressure and at a fast pace.
• Good management skills in making driver assignments and developing cooperation among the team of drivers.
• Good knowledge of geographical area to facilitate efficient routing.

Preferred Requirements:

• Previous experience as a truckload dispatcher
• Bachelor’s degree in business, transportation, or related field of study

Benefits Overview

We offer competitive company benefits to eligible positions, such as :

• Medical, Dental, Vision Insurance
• Life Insurance and Disability

• Voluntary Wellness Programs

• 401(k) and RRSP programs with Company Match 
• Paid Vacation and Holidays
• Tuition Reimbursement
• And more!

Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.
 

Disclaimer

This is to notify the general public that some individuals/entities are using the thyssenkrupp (“TK”) name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information.  

TK does not ask, solicit, or accept any monies in any form from candidates, job applicants, or potential jobseekers, who have applied to or wish to apply to TK, whether online or otherwise as a pre-employment requirement. TK bears no responsibility for money being deposited/withdrawn therefrom in response to such fake offers.

Equal opportunity employer, including people with disabilities and veterans.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. For those requiring assistance completing the application or the application process and request information relating to the need for accommodation, please contact [email protected].

TK does not:

1.    Send job offers from free email services like Gmail, Rediffmail, Yahoo mail, etc.;
2.    Request payment of any kind from prospective jobseekers or candidates for employment;
3.    Authorize anyone to collect money or agree to any monetary arrangement in return for a job at TK;
4.    Send checks to job seekers; or
5.    Make job offers through third parties. In the event TK uses professional recruitment services through a third party, offers are always made directly by TK and not by any third parties.

PLEASE NOTE: 

1.    TK strongly recommends that potential jobseekers do not respond to such fake solicitations, in any manner;
2.    TK will not be responsible to anyone acting on an employment offer that is not directly made by TK;
3.    Anyone making an employment offer in return for money is not authorized by TK; and
4.    TK reserves the right to take legal action, including criminal action, against such individuals/entities.

TK follows a formal recruitment process through its own HR department and applications are evaluated by its HR department through pre-defined processes. Please visit our official careers website at https://jobs.thyssenkrupp.com/en to view authentic job openings at TK. 

If you receive any unauthorized, suspicious, or fraudulent offers or interview calls, please email us at [email protected].

We shall not accept any liability towards the representation made in any fraudulent communication or its consequences, and such fraudulent communication shall not be treated as any kind of offer or representation by TK or its group companies and affiliates.