Inactive
P

Parsons

Digital infrastructure and security solutions provider

Leave Specialist

Compensation & BenefitsPosted on Oct 22
Full-timeRemote in USA$26.59 - $46.54Remote

About the Job

Requirements

  • Minimum one year of leave of absence administration experience.
  • Minimum three years of human resources experience.
  • Minimum four years of customer service experience.
  • Foundational knowledge of human resources, benefits, and payroll concepts, and ability to learn and retain company policies and business processes.
  • Ability to work any schedule during the hours of operation, 9 a.m. to 8 p.m. Eastern Time, Monday through Friday.
  • Ability to learn and use technology required for the job, including Microsoft Office, Workday, CostPoint, TESS, E-Verify, BT line, chat platform, and case management via Service Cloud/Salesforce.

Responsibilities

  • Assist employees requesting leaves of absence, including medical, personal, military, disability, Family and Medical Leave Act (FMLA), and Americans with Disabilities Act Amendments Act (ADAAA) leave.
  • Oversee the return-to-work process and coordinate with managers, talent leaders, and employee relations functions.
  • Generate and distribute leave-of-absence reports to functional areas.
  • Conduct human resources operational transactions in systems and applications that support disability cases.
  • Resolve employee questions and issues in a timely manner.
  • Project-manage prompt and complete resolution of technical challenges, collaborating with other teams.
  • Serve as an informational resource for HR Central on leave and disability.
  • Work with vendors to ensure effective service levels.
  • Identify policy and process improvement opportunities to enhance customer service to the organization.
  • Back up other HR Central team members as needed.
  • Perform additional human resources tasks and special projects as assigned.

Desired Qualifications

  • A bachelor's degree (BA) or equivalent from a two-year college or technical school.
  • Strong time-management, organizational, and prioritization skills.
  • Customer service mindset and demonstrated ability to communicate effectively with employees and colleagues.
  • Ability to work under pressure while maintaining a positive attitude.
  • Agility and ability to adapt quickly to changing business needs.

About the Company

Parsons

Digital infrastructure and security solutions provider

Parsons provides digitally enabled solutions in national security, defense, and global infrastructure. Its work spans government and commercial clients, offering services in systems and software engineering, quality assurance, compliance, and security, along with large-scale infrastructure projects and advanced technology implementations. The company helps clients by delivering long-term, contract-based engagements that include AI readiness, data preparation for AI applications, and secure, reliable systems. A key differentiator is its breadth across diverse markets and its emphasis on rigorous systems engineering, QA, compliance, and security to ensure the integrity of critical operations while harnessing AI to improve efficiency and safety. Parsons’ goal is to solve complex security and infrastructure challenges through measurable, value-driven solutions and long-lasting partnerships with clients.

Company size
10,001+
Company stage
IPO
Headquarters
Chantilly, VA
Founded
1944

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