Full-Time

Growth Sales Representative

Posted on 5/1/2024

ActiveCampaign

ActiveCampaign

501-1,000 employees

Customer experience automation platform for businesses

Data & Analytics
Enterprise Software

Junior, Mid

Chicago, IL, USA

Hybrid position based in Chicago.

Category
Inside Sales
Sales & Account Management
Growth & Marketing
Required Skills
Sales
Requirements
  • A Bachelor’s degree in a relevant field (Business, Marketing, Communications) is preferred, not required
  • 1-3 year(s) experience in a customer-facing role (Sales / Success experience preferred as the role involves managing a pipeline and multiple inbound channels)
  • Experience using Customer Relationship Management (CRM) systems and other sales automation tools
  • Familiarity with SaaS/Martech industry, understanding of key trends, and knowledge of competitive landscape (Preferred)
  • Strong written and verbal communication skills
  • Ability to adapt to evolving commercial strategies, changing market conditions, and dynamic/varied prospect needs
  • Proven ability to address challenges, objections, and obstacles
  • Commitment to achieving results and a history of taking initiative to drive success
  • Understanding/experience in adopting a customer-centric mindset, focusing on customer needs and providing tailored solutions
  • Willingness to continuously learn and stay updated on industry trends, commercial methodologies, and product knowledge
  • Strong time management skills
  • Experience using technology and software tools, as the role involves showcasing the product and using internal systems
Responsibilities
  • Initiate contact with prospects, proactively engage in conversation to uncover user needs and pain points, and identify opportunities for providing assistance and value during the trial phase.
  • Conduct a thorough discovery process to understand the prospect’s requirements, uncover key pain points and challenges faced by the user, and gather insights to tailor solutions and recommendations effectively.
  • Prepare for enablement calls to craft a personalized customer journey, use gathered information to create a tailored plan for the user’s needs, develop a comprehensive understanding of how the product/service addresses the user’s challenges, and optimize the trial experience for product adoption and conversion.
  • Utilize consultative sales tactics to close deals, understand and address customer needs and preferences, and navigate the sales process efficiently to meet individual and team goals.
  • Collaborate with the sales team to provide the necessary information, assist in the pursuit and closure of deals requiring a more robust commercial process or technical expertise.

ActiveCampaign offers a platform that helps businesses automate and personalize their customer interactions by integrating sales, marketing, and customer service functions. The platform includes tools for email marketing, customer relationship management (CRM), and marketing automation, along with pre-built automation templates for quick setup. ActiveCampaign stands out from competitors by focusing on a wide range of industries and providing tailored automation solutions. The company's goal is to enhance customer engagement and support business growth through effective automation.

Company Stage

Series C

Total Funding

$350.2M

Headquarters

Chicago, Illinois

Founded

2003

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

-1%
Simplify Jobs

Simplify's Take

What believers are saying

  • Integration with OneSignal enhances push notification capabilities for better customer engagement.
  • New executive team members bring proven martech experience, driving strategic growth.
  • Expansion into Krakow taps into local technical expertise, strengthening global operations.

What critics are saying

  • Increased competition from Mailchimp and Constant Contact may pressure pricing.
  • Integration with OneSignal raises potential data privacy concerns.
  • Expansion into new markets like Poland requires significant investment and resource management.

What makes ActiveCampaign unique

  • ActiveCampaign offers 800+ pre-built automation for diverse business needs.
  • The platform integrates sales, marketing, and customer service for seamless customer interactions.
  • ActiveCampaign HQ provides tailored solutions for franchise and multi-location businesses.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health Insurance

Unlimited Paid Time Off

401(k) Company Match

401(k) Retirement Plan

Mental Health Support

Professional Development Budget

Home Office Stipend

Sabbatical Leave

INACTIVE