Full-Time
Optician Career Changer
Fielmann
Optical retail and hearing care
No salary listed
Leipzig, Germany
In Person
 Retail (1) |
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- First experience in customer consultation, ideally in retail sales or a similar service-oriented role.
- An empathetic, open manner that creates a trusting atmosphere for customers.
- Interest in fashion and current trends, with the ability to apply that judgment in customer consultation.
- Ability to work independently while also collaborating in a close-knit team and taking responsibility.
- Advise customers throughout the process of selecting the perfect pair of glasses, combining empathy with newly acquired technical knowledge.
- Support customers in choosing suitable lenses, advise them on modern frames, and ensure that each pair of glasses fits optimally and feels comfortable.
- Use modern technology to bring precision to the consultation process and help create an optimal visual experience.
- Handle organizational tasks and help shape a smooth customer-consultation process.
- Completion of the free five-week introductory training program in customer consultation at Fielmann.
- Further development through the Fielmann Academy Schloss Plön, regional training centers, or modern e-learning.
Fielmann is a European optical retail and hearing-care company. The company provides prescription eyewear, contact lenses, eye examinations, hearing products, and related advisory services through stores and digital channels. It serves consumers seeking vision correction, eyewear, hearing support, and accessible retail care. Its operating model centers on a branch network supported by optical labs, product sourcing, e-commerce, clinical services, and centralized business functions. Teams work across optometry, audiology, retail operations, product, logistics, technology, marketing, and customer service. Teams support coordinated daily delivery.
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