Technical Support Engineer
Versa Networks
Technical Support Engineer
Versa Networks
Cloud-native SASE platform with SD-WAN security
Versa Networks · United States (Remote) · Full-time · Posted 2026-07-25
Workplace: remote
Department: 3100 - Subscription Operations COGS
At Versa Networks, we're revolutionizing the way businesses connect, secure, and optimize their networks. Our mission is to secure anywhere, anytime access to anything. As a leader in Secure SD-WAN, SSE (Secure Service Edge), SASE (Secure Access Service Edge) and Next-generation Managed Services, we are empowering organizations across the globe to transform their IT infrastructure for the modern cloud era. Our innovative products enable enterprises to deliver a seamless, scalable, and secure digital experience, no matter where their users, devices, or applications are located. Founded by industry veterans and backed by premier venture capital firms, Versa is a market leader driving innovation and growth as it positions itself for a future IPO.
We believe in fostering a culture of innovation, collaboration, and customer success. Our team is comprised of passionate, forward-thinking professionals dedicated to driving the future of networking technology. We encourage creativity, offer opportunities for growth, and provide a dynamic environment where our people can thrive and make an impact.
At Versa Networks, we don’t just build products – we build relationships, elevate businesses, and shape the digital future. Join us and be part of a fast-paced, cutting-edge company that's making a real difference in how the world connects and communicates.
We are seeking a Technical Support Engineer – Federal Customers to provide advanced technical assistance, troubleshooting, and escalation support for Versa products deployed in U.S. government agencies. The candidate must be a U.S. citizen and comfortable working in high-security, compliance-driven environments.
This role requires deep technical expertise in networking, cybersecurity, SD-WAN, and SD-LAN technologies, as well as excellent communication skills to support mission-critical federal environments.
Location: U.S (Remote or On-site as required)
*Applicants must be authorized to work in the United States
Clearance: U.S Citizenship required (Security clearance is a plus)
The pay range for this position at commencement of employment in California, Washington, or New York City is expected in the range of $175,000 to $260,000. A candidate’s specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs.
At Versa Networks, we believe in taking care of our people – both professionally and personally. We offer a comprehensive benefits package designed to support the well-being, growth, and work-life balance of our employees. When you join our team, you can expect:
At Versa Networks, our benefits are designed to help you thrive both inside and outside the office. Join us and experience a rewarding, fulfilling career in a supportive environment that values your health, happiness, and success.
Versa Networks is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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Cloud-native SASE platform with SD-WAN security
Versa Networks provides a cloud-native SASE platform that merges SD-WAN and security into one software stack. Versa SASE routes enterprise traffic through a unified cloud service, delivering networking and security as a single solution regardless of location. This reduces the need for multiple vendors and on-premises appliances by delivering everything from the cloud, with a subscription model based on users, sites, and features. The company targets enterprises and service providers through a partner-driven channel, aiming to simplify networks, strengthen security, and enable secure remote access for a distributed workforce.
Explore more opportunities at Versa Networks