Sales Development Representative
Trail
Sales Development Representative
Trail
Digital operations platform for hospitality checklists
About Us:
Trail is the context layer AI agents run on. We're building the missing layer between your company's rules, exceptions, and institutional knowledge and the agents trying to act on them. It's a governed graph that lets any agent or platform, including Trail agents, make the right call on your most complex business processes. Agents today fail not because models are weak, but because they're never given the judgment a business builds up over years. We're fixing that.
Visit our Website and Youtube to learn more!
About the role
The Sales Development Representative role at Trail is a foundational role within our sales function. As a Sales Development Representative, you will be the tip of the spear, connecting with prospective customers via outbound activity and uncovering new sales opportunities for our Sales team.
You will be on the front lines every day, making cold calls and sending emails, so you must be comfortable talking to strangers, addressing questions and objections, effectively introducing prospects to our products and value proposition, and ultimately building our sales pipeline.
We want to hear from you if you want to be a part of our growth journey!
What you will work on:
Work as a part of the outbound team to generate new leads and sales opportunities.
Identify and engage prospective customers via research and outbound efforts.
Perform the initial discovery/qualification calls with prospective customers before passing qualified opportunities to our Account Executives.
Capture business intelligence from prospects directly (by phone or email) or indirectly (via online research) to arm our Sales team for success.
Follow up with Marketing generated leads to qualify as sales opportunities. Move solid leads through the funnel connecting them to a salesperson, and arranging meetings.
Preferred experience:
1+ year in lead generation and/or inside sales experience in a SaaS company
Experience with LinkedIn Sales Navigator
Experience with Clay
Experience with Apollo
Our Benefits
Remote Working
Flexible Working Hours
Unlimited Leave Policy
Location: Remote
Trail provides a digital operations platform for hospitality to replace paper-based processes, centered on a smart checklist that guides daily tasks like food safety and opening/closing checks. It works by prompting the right team member at the right time, logging every completed action to support accountability, audits, and inspection readiness, and offering features such as custom tasks, record logs, audits, dashboards, corrective actions, and real-time alerts, plus an AI Copilot for policy questions. It differentiates itself by targeting multi-site hospitality operations with a clear path from paper to digital workflow, comprehensive audit and compliance tools, and scalable pricing based on active sites with unlimited users. Trail aims to boost operational efficiency, consistency, and compliance across hospitality teams by replacing manual paperwork with an integrated, data-driven system.
Explore more opportunities at Trail