Operations Admin Customer Service

Overview

PITT OHIO is a family-owned transportation company with a long-standing commitment to safety, service and respect for our employees. We are currently seeking individuals to join our team as a PT Operations Admin Customer Service at our Williamsville, NY location. PITT OHIO offers career opportunities within a company that values hard work, teamwork and integrity.

Schedule

• Monday-Friday
• 8 PM- 2 AM

What PITT OHIO Offers

• Competitive pay
• A respectful, people first work environment
• Well-maintained equipment & modern facilities

If you’re looking to join a company with a strong culture and a commitment to its employees, PITT OHIO is the place for you.

Responsibilities

ESSENTIAL DUTIES:

• Communicate (via telephone, email, and fax) with both internal and external customers on a wide range of issues including, but not limited to, freight charges, pick ups, tracing, tracking, and POD’s.
• Data entry, consisting of, but not limited to, scanning bills, P&D entry, fuel mileage, SDC'ing of freight bills, and payroll.
• Process paperwork and invoices, as well as monitor checks and cash for accounts receivable and accounts payable.
• Help process and monitor paperwork and Haz-mat information for loads departing or arriving at the facility

OTHER DUTIES:

• Interact with and support supervisors, drivers, and dock workers
• Assist in monitoring and compliance in all areas including, but not limited to, new hires, safety, P&D, OS&D, payroll, and accounts payable.

Qualifications

MINIMUM REQUIREMENTS:

• Command of the English language to communicate effectively with internal and external customers
• Must possess excellent interpersonal communication skills
• Previous experience in transportation industry and/or customer service is a plus
• Experience with Haz-mat or worker’s compensation is also very helpful.
• Problem solving and analytical ability is essential
• Must be competent and proficient in Microsoft Office Software products
• Must possess strong typing and ten key skills
• Certain job duties within this classification require night shift hours
• Ability to react to change productively and handle other essential tasks as assigned

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

• Ability to work flexible hours
• Must be able to work with little or no supervision
• Potential candidates must be able to endure a noisy, dirty and quick paced environment with many interruptions
• Office Work
  • Flexibility with changing job duties Monday through Friday, hours may vary depending on department needs. No weekend hours and minimal overtime required
  • Quiet to moderate noise level
  • Primarily sedentary work – may be required to lift up to 25 pounds or exert up to 10 pounds of force occasionally and/or negligible amount of forces frequently or constantly to lift, carry, push, pull or otherwise move objects including the human body.  Sedentary work involves sitting most of the time.  Walking and standing are required frequently.
  • Close visual acuity is required to perform activities such as preparing and analyzing data and figures, viewing computer terminal, and extensive reading.
  • Typical exposure to interior environmental conditions like air conditioning and dust; no substantial exposure to adverse environmental conditions.
  • Manual dexterity is regularly required including fingering, grasping, and typing; manual dexterity includes repetitive motion of the wrists, hands, and fingers.
  • Talking and hearing required to communicate with and listen to others to share or receive information.  May be occasionally exposed to noise including telephone, office machinery, and conversations of others.

PITT OHIO is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data or other legally protected status.

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