Bertelsmann

Global media, services, and education conglomerate

Logistics Operations Responsible

Warehouse & FulfillmentPosted on Nov 11

Full-timeTuzla/İstanbul, TürkiyeNo salary listed

About the Job

Requirements

A bachelor's degree in a related department is required.
At least 1 year of experience in warehouse processes is required; e-commerce experience is preferred.
Experience in picking, product care, park PTL, shipping, inbound, and outbound processes is required.
Experience with e-commerce warehouse stock management is required.
Strong interpersonal and communication skills are required.
Strong problem-solving skills are required.
Advanced written and verbal English proficiency is required.
Ability to work in a dynamic, fast-paced environment is required.
Experience in field force management is required.
Very good knowledge of Microsoft Office applications is required.
A customer- and solution-oriented approach is required.
Applicants must live or be willing to live on the Anatolian Side of İstanbul or in Kocaeli.
Ability to work shifts when necessary is required.
Male applicants must have completed military service.

Responsibilities

Plan inbound, outbound, return, product care, and customer experience processes.
Track and achieve capacity targets.
Manage and develop the inbound, outbound, return, product care, and customer experience teams.
Track transfers of production capacities with the customer in daily and weekly meetings.
Track and plan the production budget.
Track and achieve productivity targets.
Monitor income and expenditure balances for the projects under responsibility.

Desired Qualifications

E-commerce experience in warehouse processes is preferred.

Job Description

Planning of Inbound, Outbound, Return, Product Care and Customer Experience processes
Tracking and realization of capacity targets
Management and development of Inbound, Outbound, Return, Product Care and Customer Experience teams
Tracking the transfer of production capacities with the customer in daily and weekly meetings
Tracking and planning of production budget
Tracking and realization of productivity targets
Monitoring the income and expenditure balances of the projects for which it is responsible

Qualifications

Min. Bachelor’s degree in related departments
1 - 3 years of experience in the warehouse processes; preferably in e-commerce
Picking, product care, park ptl, shipping,inbound and outbound experience
E-commerce warehouse stock management
Strong interpersonal and communication skills
Strong problem-solving skills
Advanced knowledge of English both written and verbal
Able to work within a dynamic and fast-paced environment
Experienced in field force management
Very good knowledge of MS Office applications
Customer and solution-oriented
Living/willing to live in Anatolian Side of İstanbul or Kocaeli
Able to work in shifts when necessary
Complete military service for male applica

Additional Information

What We Offer

A global work environment with exposure to international projects and teams
Opportunities for professional growth, learning, and career development
A collaborative and supportive team culture
Being part of Bertelsmann SE & Co. KGaA — one of the world’s leading media and service companies

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Further information on data protection and your rights can be found here.

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About the Company

Bertelsmann

Global media, services, and education conglomerate

Bertelsmann is a global media, services, and education group made up of eight autonomous divisions, including RTL Group, Penguin Random House, BMG, and Arvato. It operates across B2B and B2C markets, with activities in broadcasting, book publishing, music rights management, and business process outsourcing. Its products range from streaming subscriptions and printed books to logistics, CRM services, and AI-powered content and rights-management tools. The company differentiates itself through a decentralized, entrepreneur-led structure that reinvests profits into content and digital infrastructure via its Boost program, backed by private foundations and the Mohn family. It aims to grow organically and through selective acquisitions while leveraging large-scale data and cross-divisional synergies to deliver personalized content and service experiences at a global scale.

Company size: 10,001+
Company stage: Debt Financing
Total funding: $1.4B
Headquarters: Gütersloh, Germany
Founded: 1835

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