Total Rewards Specialist
$72k - $105.6k
Mid
Bachelor's
Arlington County, Arlington, VA, USA
HybridWorkFlex requires in-office workdays throughout the year.
People & HRCompensation & Benefits
About the job
Requirements
- Four years of progressive human resources experience focused on compensation and benefits administration, including vendor management experience.
- In-depth knowledge of health and wellbeing benefit plans, the Affordable Care Act, the Health Insurance Portability and Accountability Act, the Consolidated Omnibus Budget Reconciliation Act, the Family and Medical Leave Act, the Employee Retirement Income Security Act, 401(k) plans, and applicable regulations.
- Knowledge of the impact of total rewards programs on company financial metrics.
- Ability to manage changing priorities, multiple deadlines, and competing demands.
- Ability to maintain accuracy, attention to detail, and confidentiality.
- Proficiency in Microsoft Office, including Excel, Word, PowerPoint, and SharePoint.
- Proficiency with human resources information systems, including running queries and accessing and manipulating employee data.
- Strong written and oral communication and consultative skills, and ability to communicate effectively at different levels within and outside the company.
- A Bachelor’s degree is preferred; equivalent work experience is considered.
Responsibilities
- Serve as the primary point of contact for Total Rewards employees by accurately processing and approving new hires and life-event changes in the human resources information system.
- Maintain and update Total Rewards resources on SharePoint and Mercer for employees, managers, and the People and Culture team.
- Manage the Total Rewards shared mailbox, respond to employee inquiries, resolve issues, or escalate them as needed.
- Coordinate retiree open enrollment activities while ensuring accuracy and compliance.
- Reconcile benefit invoices, validate enrollment activity, and ensure accurate payment of vendor invoices.
- Process benefit deductions for each pay period and communicate payroll changes to ensure accurate employee deductions.
- Monitor 401(k) and health savings account vendor reports, update human resources information system records, and coordinate with Payroll as needed.
- Perform monthly reconciliations to verify participant eligibility, premium collections, and vendor payments, ensuring data accuracy and compliance.
- Manage benefit plans and leave administration processes, including annual open enrollment, medical, dental, vision, voluntary benefits, paid time off, 401(k), employee assistance program, Family and Medical Leave Act, Consolidated Omnibus Budget Reconciliation Act, and commuter benefits.
- Coordinate planning activities, monitor program effectiveness, and support implementation and ongoing administration of benefit programs.
- Serve as the primary contact for third-party administrators, ensuring accurate data exchanges, timely issue resolution, and collection of required documentation for compliant benefit administration.
- Manage wellness program operations, vendor relationships, and employee communications; serve as the primary contact for Virgin Pulse to coordinate program activities and resolve issues.
- Partner with internal communications to develop and implement engagement campaigns promoting employee awareness and participation in the wellness program.
- Coordinate 401(k) milestone training, annual audits, and year-end true-up reconciliations; partner with the 401(k) provider and benefits broker to complete required documentation and maintain accurate records and supporting materials.
- Administer Family and Medical Leave Act, Americans with Disabilities Act, and new-hire WorkFlex tracking processes; evaluate and process requests according to established guidelines, maintain documentation, and coordinate with employees, managers, and internal stakeholders.
About the company
ARC provides settlement services that handle payments between airlines and travel agencies, and also offers data analytics, financial reporting, and revenue recovery to help clients understand airline sales and industry trends. Its settlement platform is secure and flexible, enabling customized partnerships and supporting distribution through New Distribution Capability (NDC) for better retailing of air products. ARC differentiates itself by specializing in airline-agency settlements while combining this with data insights and corporate travel programs like the Corporate Travel Department Program. Its goal is to keep the travel ecosystem running smoothly and help airlines, travel agencies, and corporate travel departments optimize financial and distribution decisions.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Arlington, Virginia
Founded
1964
Get referred to Airlines Reporting Corporation
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Simplify's Take
What believers are saying
- ARC reported first-half 2026 U.S. ticket sales of $58.8 billion, up 12%.
- NDC transactions reached 21.2% in July 2026, expanding ARC's modern distribution relevance.
- Philippine Airlines and SAS adopted ARC offerings in 2025 and 2026.
What critics are saying
- Ramirez v. TD Bank, filed April 2026, targets ARC's data-sharing practices.
- Wyden and Brown sought a GAO probe on August 26, 2026.
- If surveillance-data revenue dies, ARC's legacy data moat collapses.
What makes Airlines Reporting Corporation unique
- ARC clears over $100 billion of U.S. agency air sales annually.
- ARC launched orders-based settlement in 2026, bridging GDS and NDC transactions.
- ARC Direct Connect and MFOP deepen airline retailing and payment flexibility.
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Benefits
- Hybrid Work Options