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AAA Club Alliance

AAA Club Alliance

Automotive membership and travel services

Administrative Assistant

Full-Time
No salary listed
Mid
Coppell, TX, USA
In Person

About the job

Requirements
  • A high school GED is required.
  • Three to five years of office administration experience is required.
  • Proficiency in Microsoft Office software products, including Outlook, Word, and Excel, is required.
  • Moderate skill in using general office equipment is required.
  • Moderate verbal, telephone, and written communication skills are required.
  • Moderate organizational skills are required.
  • Ability to prioritize and multitask while maintaining a high level of detail and accuracy is required.
  • Additional business-unit-specific knowledge, skills, and competencies requirements may apply.
Responsibilities
  • Prepare reports, spreadsheets, and memos for department staff and management; compose, type, and proofread correspondence, reports, and forms; balance cash drawers; post ledgers; resolve overages and shortages; manage accounts receivable; transcribe notes; and prepare and distribute meeting minutes.
  • Answer telephone inquiries and screen or transfer calls to the appropriate party; take messages; respond to routine incoming mail inquiries; and receive visitors.
  • Maintain office filing systems and update and maintain records, including databases and other computer records; process confidential or technical information as needed.
  • Perform administrative duties supporting the department and staff, including duties related to facilities, employees, Kronos timekeeping, supplies, and safety.
  • Monitor the operating condition of office equipment and monitor inventory of office supplies and equipment; place supply orders as necessary.
  • Assist with bookkeeping duties, including tracking payments and invoicing.
  • Facilitate communication between office staff, field representatives, vendors, and members or customers.
  • Perform member service functions such as reception and call handling when assigned to a member-facing business unit.
Desired Qualifications
  • Additional computer software skills, such as Microsoft Project and Publisher.

About the company

AAA Club Alliance is a membership organization providing roadside assistance, automotive services, insurance, travel planning, financial products, and member discounts across its operating territory. It serves drivers, travelers, households, and businesses through digital channels, contact centers, local stores, car care locations, and affiliated service operations. The organization brings together several regional AAA clubs and trade names under a shared operating structure. Teams work across roadside service, automotive repair, insurance, travel, membership support, retail operations, financial services, technology, marketing, and corporate functions.

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