Full-Time

Sales Floor Dept Supervisor

Flooring-Décor

Confirmed live in the last 24 hours

Lowe's

Lowe's

10,001+ employees

Consumer Goods

Mid, Senior

Fayetteville, GA, USA

Category
Customer Success Management
Sales & Account Management
Required Skills
Customer Service
Requirements
  • High School Diploma or equivalent and 3 years of experience in a retail environment OR 5 years of experience in a retail environment.
  • 1 year of experience in customer service.
  • 1 year of experience supporting the unique needs of Pro customers (for Pro Department Supervisor).
  • Experience providing direction or supervision to teams (with or without direct report responsibility).
  • Experience supporting or participating in the process of training, mentoring and developing associates.
  • Experience working cross-functionally.
  • Experience Using Microsoft Office Suite.
  • Ability to obtain sales related licensure or registration as may be required by law.
Responsibilities
  • Providing resources and tools to support those directly helping customers provide the best service.
  • Assisting with down stocking and area recovery as well as providing input into merchandising decisions.
  • Monitoring use of store power equipment and coaching employees on safe behaviors and lifting techniques.
  • Coaching and training associates, delegating, following-up on daily tasks, managing performance, and ensuring adequate department coverage.
  • Conducting safety walks, reporting hazards, understanding safety and lifting directions.
  • Communicating upward to keep management informed of concerns, issues, praises, and morale.
  • Occasionally opening or closing the store or serving as manager-on-duty (MOD).
Desired Qualifications
  • 3 years of retail customer service experience.
  • 3 years of experience supporting the unique needs of Pro customers (Pro Department Supervisor).
  • Experience in a leadership role with direct report responsibility.
  • Experience working in the home improvement retail sector.
  • Experience working in a fast paced, dynamic retail environment.
  • Experience in key carrying role with manager-on-duty responsibilities.
  • Experience using store computer systems (including but not limited to: Project Tool, Genesis, Sterling, M2O, Thin Client, etc.).

Company Stage

IPO

Total Funding

$136.1M

Headquarters

Mooresville, North Carolina

Founded

1946

Simplify Jobs

Simplify's Take

What believers are saying

  • Lowe's plans to open four online fulfillment centers to improve delivery efficiency.
  • The DIY movement's growth increases demand for Lowe's tools and materials.
  • Augmented reality in retail enhances Lowe's customer shopping experience.

What critics are saying

  • Increased competition from Home Depot may impact Lowe's market share.
  • E-commerce demands could strain Lowe's logistics and warehouse capabilities.
  • Expansion into tool rentals requires significant investment and operational changes.

What makes Lowe's unique

  • Lowe's is enhancing its e-commerce platform, boosting online sales by 135%.
  • The company is launching a 'Season of Savings' to attract budget-conscious consumers.
  • Lowe's sponsorship at New York Fashion Week builds a unique brand image.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Leave

Paid Holidays

Performance Bonus