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Beth Israel Lahey Health

Integrated health system delivering care, education

Medical Assistant - General Surgery

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeExeter, NH, USA

About the Job

Requirements

  • A high school diploma or GED is required.
  • For hires after November 28, 2011, CMA, RMA, or CCMA certification or registration is required within six months of hire, or the candidate must be credentialed through a formal training program that includes testing of knowledge.
  • Basic Life Support certification is required within six months of hire.
  • Staff must be vaccinated against influenza as a condition of employment.

Responsibilities

  • Provide clerical, clinical, and business support to the practice under the direct supervision of a nurse, nurse practitioner, physician assistant, or physician.
  • Perform clinical duties including pre-visit work, obtaining vital signs, medication reconciliation, and assisting providers during examinations or procedures.
  • Clean and prepare instruments for sterilization as required, and clean and stock examination rooms.
  • Respond to patient phone and portal messages on the same day, following standard work procedures and messaging policy.
  • Use standing protocols to complete pre-visit work, close gaps in care, administer vaccines, and complete prescription refills.
  • Schedule pre-admission and diagnostic testing and make follow-up calls to patients after surgery, as needed.
  • Perform daily administrative duties as needed, including greeting patients; checking patients in and out; scheduling; answering telephones and taking messages; organizing, filing, pulling, and copying patient charts and records; collecting copayments and patient balances; posting payment and adjustment transactions; and balancing the daily journal.
  • Adhere to Core policies and procedures and federal regulations for patient confidentiality, quality assurance, safety, environmental standards, and infection control.
  • Participate in the daily huddle, complete required follow-up actions, and work as a care-team member to ensure communication among team members.
  • In some practices, perform scribing duties by accompanying the provider into examination rooms and accurately and efficiently documenting encounters; order provider-recommended laboratory tests, referrals, and prescriptions.
  • Monitor care-team metrics to evaluate improvement metrics and outcomes.

About the Company

Beth Israel Lahey Health

Integrated health system delivering care, education

Beth Israel Lahey Health is an integrated health system that coordinates care across hospitals, clinics, and other care settings to keep patients connected wherever they are. Its services come from doctors, nurses, technicians, social workers, and educators who work together, guided by medical research and education. The system operates by linking hospitals, primary and specialty care, and support services so patients receive seamless care with access to resources like research-informed treatment and training for staff. Unlike standalone hospitals or fragmented care providers, it combines multiple facilities and care teams into a single network to improve consistency and efficiency. The overarching goal is to improve patient outcomes and experience by delivering high-quality, coordinated care through research-backed practices and continuous education for its workforce.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Cambridge, MA
Founded
2017

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