Case Manager
About the job
- A high school diploma, General Educational Development credential, or Associate degree in a related field, plus two years of qualifying experience.
- Knowledge of the Department of Homeless Services, the Human Resources Administration, and entitlements.
- Knowledge of the complex interaction of homelessness, incarceration, substance abuse, mental health, and domestic violence, with sensitivity to cultural and gender-specific issues affecting individuals and families.
- Provide case management services to individuals and families at risk of homelessness.
- Conduct assessments and develop individualized service plans to address housing barriers.
- Connect participants to housing resources, benefits, and supportive services.
- Assist clients with financial assistance applications and benefit enrollment or reinstatement.
- Advocate for clients and coordinate services with community providers and landlords.
- Monitor participant progress and maintain accurate case records and documentation.
- Support clients in achieving housing stability, self-sufficiency, and long-term success.
- Collaborate with internal and external partners to ensure participants receive comprehensive services.
- Perform other duties as assigned.
- A Master of Social Work or bachelor's degree in a related field.
- Knowledge of the Department of Homeless Services, the Human Resources Administration, and entitlements.
- Knowledge of the complex interaction of multiple factors of homelessness, incarceration, substance abuse, mental health, and domestic violence, with sensitivity to cultural and gender-specific issues affecting individuals and families.
About the company
S:US helps New Yorkers who face homelessness, disability, behavioral health and addiction challenges, poverty, criminal justice involvement, and trauma access a wide range of supports across New York City and Long Island. It coordinates services such as case management, housing and stabilization, behavioral health treatment, recovery supports, rehabilitation, advocacy, and community-based programs tailored to each person’s needs. By linking housing, health, justice, and community resources, S:US delivers integrated, place-based services that address multiple barriers at once rather than focusing on a single issue. The goal is to help people lead purposeful lives, improve neighborhoods, and break the cycle of poverty for current and future generations of New Yorkers.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
New York City, New York
Founded
1978
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Simplify's Take
What believers are saying
- The April 2026 crisis center adds recurring operating funding through 2031.
- Urban Farms and bed-stuy food programs deepen neighborhood visibility and referrals.
- TD's 2026 grant expands Homebase staffing during acute eviction pressure.
What critics are saying
- S:US depends heavily on New York public funding and contract renewals.
- Aerosolized political attacks on supportive housing threaten S:US's core Brooklyn model.
- If state reimbursement tightens, its housing-and-behavioral-health network faces existential contraction.
What makes Services for the Underserved unique
- S:US opened Brooklyn's sixth state-funded Crisis Stabilization Center in April 2026.
- S:US won a $250,000 TD Charitable Foundation grant for eviction prevention.
- S:US secured a $894,050 Truxton SRO contract through 2032.
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