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C.H. Robinson

Global freight transportation and logistics platform

Associate Portfolio Executive

Account ManagementConfirmed live in the last 24 hours
Full-timeMilwaukee, WI, USA$19.23 - $38.47

About the Job

Requirements

  • A high school diploma or GED is required.
  • At least six months of internal or external customer engagement experience is required.
  • Ability to travel up to 10% is required.
  • A bachelor's degree from an accredited college or university is preferred.
  • Attention to detail, accuracy, and problem-solving ability are preferred.
  • Negotiation, collaboration, and influencing skills are preferred.
  • Proficiency in Microsoft Office Suite is preferred.
  • Commitment to a diverse and inclusive work environment is preferred.

Responsibilities

  • Build and grow a customer portfolio by strengthening relationships, identifying needs, and converting opportunities into active business.
  • Re-engage dormant accounts and expand relationships with existing customers to increase volume, revenue, and wallet share.
  • Manage day-to-day customer interactions by responding to questions, handling exceptions and escalations, and resolving conflicts professionally.
  • Coordinate with carriers, suppliers, and internal partners to meet customer commitments and service expectations.
  • Quote and price freight using negotiation skills, market insight, and customer buying patterns to execute pricing strategy.
  • Plan, build, and execute shipments with AI agent support in alignment with customer expectations.
  • Identify account growth potential and develop transactional relationships into repeatable partnerships, supported by business development resources.
  • Use data, reporting, and market and customer updates to identify service and growth opportunities and set daily priorities.
  • Adopt new tools and technology, identify automation opportunities, and help document and follow standard operating procedures.
  • Support teammates' customers when needed and contribute to daily and weekly stand-up meetings.

About the Company

C.H. Robinson

Global freight transportation and logistics platform

C.H. Robinson moves goods worldwide by providing freight transportation and logistics services, with two main segments: North American Surface Transportation and Global Forwarding. It uses a platform that connects shippers with carriers, using technology and data to match freight, coordinate routes, rates, and administration. The company stands out with a broad network of offices across regions and an integrated domestic and global forwarding platform that supports end-to-end supply chain solutions. Its goal is to deliver efficient, cost-effective transportation and related outsource and sourcing services at scale by linking shippers and carriers through its platform.

Company size
10,001+
Company stage
IPO
Headquarters
Eden Prairie, MN
Founded
1905

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