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Investment Property Group

Assistant Community Manager

Real Estate Property ManagementPosted on Nov 10
Full-timePuyallup, WA, USA

About the Job

Requirements

  • At least 1 year of experience assisting at a manufactured housing or multifamily community of 100 or more units.
  • Strong interpersonal skills to foster positive relationships with residents and collaborate with team members.
  • Time management and problem-solving skills.
  • Ability to resolve conflicts and complaints and provide customer service tailored to the community demographic.
  • Experience with rent collection and delinquency management.
  • Ability to identify improvements and suggest ways to increase property efficiency, productivity, and profitability.
  • Ability to provide responsive customer service, address tenant needs, and support community engagement.
  • Ability to handle complaints and uphold community standards.
  • Strong verbal and written communication skills for interacting with tenants, contractors, and local authorities.
  • Marketing and sales skills to promote vacant lots or homes and maintain high occupancy.
  • Proficiency in property management software, such as Manage America, CRM, Blue Moon, Rent Café, Vendor Café, or Client Central.
  • Valid driver's license.

Responsibilities

  • Represent Investment Property Group professionally.
  • Drive daily sales and marketing efforts to promote and sell available homes within the community.
  • Conduct community tours and engage prospective buyers.
  • Work occasional weekend hours as needed to support open houses, pool operations, and the RV site, with flexible weekday hours to maintain a 40-hour work week.
  • Work alongside the Community Manager to handle daily activities, property resources, and operational tasks efficiently.
  • Oversee rent collections, maintain accurate ledgers, follow up on delinquent accounts, and coordinate eviction proceedings as necessary.
  • Assist with applications and leasing for new move-ins and renewals, and manage wait lists while ensuring accuracy, compliance, and a positive resident experience.
  • Conduct daily property walks to inspect common areas, document findings, and take corrective action to keep areas clean, safe, and well-maintained.
  • Conduct annual or more frequent unit inspections and follow-ups, document findings, and take corrective action.
  • Meet with residents and respond to their concerns, requests, and complaints.
  • Interact professionally, with integrity and respect, with residents, team members, vendors, and community stakeholders.
  • Attend and participate in professional activities, meetings, organizations, and regulatory agency meetings or inspections.

Desired Qualifications

  • Strong sales and marketing skills to attract, engage, and close prospective buyers.
  • Self-motivation and the ability to prioritize and manage tasks effectively with minimal supervision.

About the Company

Company size
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Company stage
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Total funding
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Headquarters
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Founded
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