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IHG

Global hotel company

Instant Service (Telephone Operator)

Full-TimeUpdated on 10/15/2026
No salary listed
Entry
Japan
In Person
Food Service & HospitalityHotel Guest Services

About the job

Requirements
  • Proficiency in both English and Japanese is required.
  • Availability for long-term employment is required.
Responsibilities
  • Handle incoming calls on the main hotel phone line.
  • Respond to hotel guests' inquiries by phone.
  • Make reservations for taxis, restaurants, and other services.
Desired Qualifications
  • Prior experience handling phone calls in the hotel industry or working in front desk operations is preferred.

About the company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

Company Size

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Company Stage

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Total Funding

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Headquarters

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Founded

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