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speakit

Digital dictation and speech recognition solutions

Estonian Customer Search Engine Consultant

Customer SupportConfirmed live in the last 24 hours
Full-timeAthens, Greece

About the Job

Requirements

  • Fluency in spoken and written Estonian.
  • Very good communication skills in English.
  • Exceptional communication, interpersonal, and problem-solving skills.
  • Good knowledge of operating systems and Google products.
  • Knowledge of computers and mobile devices and general technical aptitude.
  • Ability to work independently with limited supervision.
  • Ability to adapt communication style to customers' personalities, cultures, and profiles.

Responsibilities

  • Communicate with customers through multiple channels.
  • Troubleshoot technical issues.
  • Track and follow cases to ensure timely and efficient closure.
  • Build and maintain professional relationships with partners.
  • Keep key stakeholders updated on issue-resolution status.
  • Log cases in internal systems and stay up to date on client products and services.

Desired Qualifications

  • Help-desk or system administration experience.

About the Company

speakit

Digital dictation and speech recognition solutions

Speak-IT is the UK’s leading Digital Dictation and Speech Recognition specialist, offering bespoke speech-to-text workflow solutions for sectors such as healthcare, legal, and education. Their product approach combines hardware, software, and services to turn spoken words into typed text through customized workflows that fit each industry’s needs. They work with major players in the voice technology field and provide unbiased advice, ongoing support, and hands-on service to ensure smooth implementation and use. Compared with competitors, Speak-IT differentiates itself through its long-standing presence since 1990, strong partnerships, and a focus on practical, personable customer service. The company’s goal is to help organizations improve efficiency and accuracy in documentation by delivering practical, integrated voice technology solutions and expert support.

Company size
1-10
Company stage
Not listed
Total funding
Not listed
Headquarters
United Kingdom
Founded
1990

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