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Walmart

Sells groceries and essentials in stores and online

Operations Manager

Retail Store ManagementPosted on Nov 10
Full-timeNorth Port, FL, USA$65k - $100k /yrIn-person

About the Job

Requirements

  • Have two years of college, or one year of retail experience and one year of supervisory experience, or two years of general work experience and one year of supervisory experience.
  • Attend and successfully complete all job-required trainings and assessments.

Responsibilities

  • Initiate, direct, and participate in community outreach programs; support associates and managers in community service; maintain relationships with community stakeholders; represent the company to external organizations; and champion company-sponsored programs, events, and sustainability efforts.
  • Ensure compliance with company policies and procedures by holding hourly associates accountable, interpreting reports, implementing and monitoring asset-protection and safety controls, maintaining quality-assurance standards, overseeing safety and operational reviews, developing corrective action plans, and guiding execution of company programs and strategic initiatives.
  • Supervise and develop hourly associates by hiring, training, mentoring, listening, assigning duties, evaluating performance, recognizing contributions, setting and communicating expectations, promoting belonging, and providing tour-to-teach feedback to achieve business goals.
  • Model customer-service standards by following the One Best Way service model, managing customer-service initiatives, resolving customer needs and complaints, developing corrective action plans, and leading process improvements to ensure a high-quality customer experience.
  • Assist the store manager in driving facility financial performance by achieving sales and profit goals, reviewing and evaluating profit-and-loss statements, controlling expenses, developing plans to correct financial deficiencies, and analyzing economic trends and community needs for budget forecasting.
  • Coordinate, complete, and oversee job-related activities and assignments; maintain stakeholder relationships; support plans and initiatives; identify and communicate goals; measure progress and accountability; identify improvement opportunities; and promote adaptability and continuous learning.
  • Supervise and develop associates by hiring, training, mentoring, assigning duties, providing recognition, and promoting a sense of belonging.
  • Ensure compliance with company policies, procedures, mission, values, and ethics standards by implementing action plans, using and supporting the Open Door Policy, and guiding execution of business processes and practices.
  • Build high-performing teams, embrace differences, create an inclusive workplace, and create opportunities for associates to thrive.
  • Collaborate, build trusting relationships, and communicate effectively to motivate and influence others.
  • Attract and retain talent, empower and develop associates, and recognize their contributions and accomplishments.
  • Maintain high standards of integrity, ethics, and compliance; model company values; hold oneself and others accountable; and support the company's regenerative goals through belonging, waste reduction, and local giving.
  • Deliver results while prioritizing customers, adapt to customer shopping patterns, and apply the Every Day Low Price and Every Day Low Cost business models to plans.
  • Make decisions using data, insights, and analysis; balance short- and long-term priorities; and consider stakeholders when making plans.
  • Demonstrate curiosity, calculated risk-taking, resilience, and learning from mistakes.
  • Drive continuous improvement, adopt new technologies and skills, and support others through change.

Desired Qualifications

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

About the Company

Walmart

Sells groceries and essentials in stores and online

Walmart sells groceries, household essentials, clothing, and electronics through stores and online marketplaces for consumers around the world. Its everyday low price model combines large purchasing volumes with distribution networks that move goods to stores and customer homes. Shoppers can browse online, collect orders at a nearby store, or request delivery, while third-party merchants use its marketplace and fulfillment services to reach customers. The group earns revenue from merchandise sales, memberships, advertising, and services, and also operates pharmacies, optical centers, and digital payments businesses. Walmart opened its first discount store in 1962 and is headquartered in Bentonville, Arkansas.

Company size
10,001+
Company stage
IPO
Headquarters
Bentonville, AR
Founded
1962

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