Bistro Host/Hostess

Hobbs Brook Real Estate LLC is an innovative commercial real estate leader with a portfolio of forward-thinking, sustainable properties in the United States and Singapore. Shaping the market since 1952, the company acquires, develops, manages, and serves as a valued partner to a variety of stakeholders. Hobbs Brook Real Estate (HBRE) brings unique property visions to life with a commitment to improving both the environment and the community. For additional information, please visit www.hobbsbrook.com. HBRE is the real estate division of FM.

Location:

This position is based at the Four Points by Sheraton Hotel & Conference Center in Norwood, MA. The property is owned by Hobbs Brook Real Estate LLC, the real estate division of FM, offering a dynamic hospitality environment with strong organizational support.

The Four Points by Sheraton Norwood Hotel & Conference Center features 230 modern, smoke-free guestrooms, including allergy-friendly options, along with complimentary Wi-Fi, parking, and access to the fitness center and indoor pool. With 28 meeting rooms and 40,000 square feet of event space, the hotel is well-suited for meetings and conferences of all sizes, and the Tiffany Ballroom to cater for social events. Guests can enjoy dining at One Bistro or the daily breakfast buffet at Zachariah’s. Convenient Norwood location provides easy access to Boston, Providence, Gillette Stadium, Legacy Place, and nearby commuter rail and Amtrak service.

Why Join Us?

It’s a great opportunity to join an award-winning hotel in a collaborative, supportive, and high-energy environment where your contributions are valued and growth is encouraged.

Schedule Requirements: Must be available to work lunch and dinner shifts, with schedules starting as early as 10:30 AM and ending as late as 11:00 PM. Weekend availability is required.

Holidays

• This is a 24/7 operation, so holiday coverage is required
• Christmas Day is the only exception unless an event is scheduled.

Job Summary 

As a Host at One Bistro, you’ll be the face of the guest experience and the first impression that sets the tone for an exceptional visit. Located inside the award-winning Four Points by Sheraton Hotel & Conference Center in Norwood, MA, One Bistro is known for delivering outstanding hospitality in a welcoming, fast-paced, and team-oriented environment.

In this role, you’ll warmly greet guests, create memorable first impressions, manage seating arrangements, and help ensure smooth restaurant operations. You’ll engage with guests to understand their dining needs, coordinate table flow, and work closely with the restaurant team to provide attentive, seamless service. Beyond the host stand, you’ll assist with guest inquiries, reservations, opening and closing duties, and support daily operations through tasks such as stocking, organizing, and maintaining a clean, inviting atmosphere.

This is an excellent opportunity for someone who enjoys connecting with people, thrives in a dynamic hospitality setting, and takes pride in creating exceptional guest experiences. If you have a positive attitude, strong communication skills, and a passion for hospitality, we’d love to have you join our team.

Responsibilities

• Welcoming and seating guests- making sure to have polite conversation when seating 
• Answer phones with proper greeting
• Taking and maintaining reservations and the guest information database on the Open Table reservation system
• Taking to go & room service orders
• Cleaning and maintaining all menus
• Updating specials on our website, typing and printing special sheets
• Be able to remain focused and on task during busy hours.

• Previous experience in a customer-facing role within a fast-paced restaurant, hospitality, or food service environment required

• Must be comfortable using Open Table, Word and WordPress for updating specials

• Strong customer service and communication skills

• Attention to detail and a commitment to quality

• Ability to lift up to 20 pounds

• Comfortable standing and walking for extended periods

• Able to work with calm urgency in a fast‑paced environment

• Strong multitasking skills

• Team‑oriented mindset with the ability to collaborate effectively

• Works carefully and mindfully to prevent breakage and ensure a safe, organized workspace

Education

• High school diploma or GED preferred

The hiring range for this position is $16.50 per hour.

The final salary offer will vary based on geographic location, individual education, skills, and experience. This position is eligible for Marriott employee discounts at participating hotels with successful completion of ongoing training.

Hobbs Brook Management LLC is an Equal Opportunity Employer and is committed to attracting, developing and retaining a diverse workforce.