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University of Washington

Public research university in Seattle, WA

Director of Digital Accessibility

Program ManagementConfirmed live in the last 24 hours
Full-timeSeattle, WA, USA$126.9k - $220k /yr

About the Job

Requirements

  • A bachelor's degree in Business Administration, Information Science, Computer Science, or a related field, or equivalent experience; equivalent education and/or experience may substitute except where legal requirements apply.
  • Six years of experience building partnerships across organizational silos.
  • Six years of experience facilitating complex programs and decision-making.
  • Six years of experience leading complex accessibility, compliance, technology service, disability inclusion, or enterprise program functions in a large, decentralized organization.
  • Six years of experience leading through influence across organizational boundaries, including senior stakeholders, distributed business owners, technical teams, and compliance partners.
  • Six years of experience managing managers, multi-team portfolios, or complex service/program operations with accountability for people leadership, service quality, planning, and outcomes.
  • Strong knowledge and experience in project, product, and service lifecycle management.
  • Experience with extensive end-user engagement.
  • Demonstrated ability and experience supervising staff.
  • Demonstrated ability to develop and execute multi-year strategic and operational plans.
  • Experience managing projects in diverse subject areas and quickly learning new subject areas.
  • Excellent oral and written communication skills and a commitment to providing excellent customer service.
  • Strong office and project organizational skills, attention to detail, and ability to meet deadlines.
  • Ability to effectively resolve escalated issues and risks, directly or with program executive sponsors.
  • Experience leading organizational change.
  • Experience leading a diverse technical team.
  • Ability to understand technical concepts quickly and effectively.

Responsibilities

  • Lead the Accessible Technology Services unit and translate federal accessibility obligations and standards, including ADA/Title II digital accessibility regulations, Section 504, Section 508, WCAG standards, UW Digital Accessibility Policy, UW technical standards, and related procedures into institutional strategy, procurement practices, service delivery, and practical guidance for distributed UW units.
  • Provide leadership, vision, and strategy for digital accessibility.
  • Oversee service delivery and operational excellence.
  • Lead vendor engagement and external representation.
  • Provide daily leadership and oversight of team members, subject matter experts, and stakeholders at all levels of the organization.
  • Work varied hours as needed to meet deadlines and accomplish assignments on which university activities depend; meet stringent academic-calendar deadlines that may require extended work hours.

Desired Qualifications

  • Experience in digital accessibility.
  • Experience in vendor relationship management.
  • Experience working in an institution of higher education, especially a decentralized research university.
  • Knowledge of compliance and reporting requirements related to digital accessibility programs.
  • Grant writing and/or engagement with federal entities such as the National Science Foundation, and fundraising.
  • Knowledge of ITIL.

About the Company

University of Washington

Public research university in Seattle, WA

The University of Washington is a public research university founded in 1861, with campuses in Seattle, Bothell, and Tacoma. It provides undergraduate, graduate, and professional education alongside research and public service.

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