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Huntington Bancshares

Banking services: personal, commercial, wealth management

Business Systems Analyst 3

Business AnalysisUpdated on Nov 13
Full-time

About the Job

Requirements

  • A bachelor's degree, or an additional two years of IT experience including IT analytics, IT troubleshooting, or IT customer service in lieu of the degree.
  • At least two years of related experience.
  • Excellent verbal and written communication skills.
  • Strong interpersonal skills and ability to focus on customer service and work effectively with IT colleagues, vendors, and business groups.
  • Strong documentation skills.
  • Strong analytical and problem-solving skills and ability to collaborate across departments to resolve issues.
  • Experience with system testing and documentation.
  • Proficiency with Microsoft Office products, including Project, Word, Excel, PowerPoint, and Visio.
  • Experience with Quality Center or equivalent defect management.
  • Experience with SQL, data mapping, and data mining.
  • Experience supporting file transmission processes such as FTP.
  • Experience with accounting and reconcilement applications.
  • Currently authorized to work in the United States on a full-time basis.

Responsibilities

  • Partner with business stakeholders, product owners, and technology teams to elicit, analyze, document, and validate business and system requirements.
  • Translate business needs into detailed functional requirements, user stories, process flows, and acceptance criteria.
  • Lead requirements review sessions and facilitate discussions among business, development, architecture, quality assurance, and support teams.
  • Analyze existing business processes and identify opportunities for automation, optimization, and operational efficiency.
  • Support backlog refinement, prioritization activities, and solution planning.
  • Serve as a subject matter expert for assigned applications and business processes.
  • Create and maintain business requirements documents, process documentation, workflows, system diagrams, and user procedures.
  • Develop operational procedures, training materials, and knowledge articles.
  • Ensure compliance with regulatory, audit, risk, and governance requirements.
  • Act as the primary liaison between business units, technology teams, third-party vendors, and external partners.
  • Facilitate meetings, workshops, and status updates with stakeholders at various organizational levels.
  • Provide guidance and mentorship to junior analysts and project team members.
  • Lead or participate in strategic initiatives, cross-functional projects, and continuous improvement efforts.
  • Research issues, determine and document causes, and take appropriate corrective actions.

Desired Qualifications

  • Strong organizational skills and ability to develop a detailed work plan to ensure project success.
  • Self-motivation and a focus on service excellence.

About the Company

Huntington Bancshares

Banking services: personal, commercial, wealth management

Huntington National Bank offers personal and business banking, wealth management, and loan products, including checking and savings, credit cards, mortgages, and specialized commercial services. Customers access these products through branches, ATMs, and a digital platform for online and mobile banking, bill pay, and remote management. The bank differentiates itself by focusing on long-term relationships and providing a broad range of financial services tailored to individuals, small to mid-sized businesses, and nonprofits. Its goal is to be a trusted, full-service financial partner that helps clients manage money, grow assets, and protect their financial well-being over time.

Company size
10,001+
Company stage
IPO
Headquarters
Columbus, OH
Founded
1866

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