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Bath & Body Works

Bath & Body Works

Fragrance and personal-care retail chain

Retail Key Holder-Plaza AT Cedar Hill

Full-TimePosted on 7/31/2026
No salary listed
Mid
Cedar Hill, TX, USA
In Person
No H1B Sponsorship

About the job

Requirements
  • The candidate must thrive in a customer-first retail environment.
  • The candidate must be able to foster a customer-focused selling culture.
  • The candidate must have demonstrated sales, customer experience, and operational results in a fast-paced environment.
  • The candidate must have effective communication skills, be open to feedback, and be able to adapt quickly.
  • The candidate must be able to provide in-the-moment coaching to associates.
  • The candidate must be able to de-escalate store and customer situations effectively.
  • The candidate must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays.
  • The candidate must have a high school diploma, GED certificate, or relevant work experience.
  • The candidate must be able to climb ladders, lift, reach, bend, and kneel.
  • The candidate must be able to lift 10 pounds consistently and up to 50 pounds.
  • The candidate must adhere to all safety standards and expectations.
  • The candidate must maintain company values, policies, and procedures.
Responsibilities
  • The Key Holder supports delivery of the sales plan through effective execution of store and operational tasks.
  • The Key Holder performs leadership tasks delegated by the Store Manager, including acting as Manager on Duty when scheduled, and addresses customer experience, vendor relationship, or maintenance issues.
  • The Key Holder provides individual and team performance feedback and recommendations to managers.
  • The Key Holder leads exceptional in-store customer experiences by demonstrating and modeling selling behaviors rooted in company values and elevated product knowledge.
  • The Key Holder displays knowledge of products, company policies, and store strategies.
  • The Key Holder sets the direction and goals for the day or shift when associates arrive for work.
  • The Key Holder performs opening and closing routines, including executing bank deposits, receiving shipments, and interpreting and disseminating company directives.
  • The Key Holder creates genuine connections with customers by uncovering needs, sharing product information, demonstrating products, and making personalized recommendations.
  • The Key Holder assists with floorset execution, window changes, visual presentation, and marketing placement as needed.
  • The Key Holder performs constant physical activity, including standing, walking, reaching, and lifting.
  • The Key Holder provides a safe, clean, and engaging experience by adhering to all safety standards and expectations.

About the company

Bath & Body Works sells affordable fragrance and personal care products through a large network of stores and online, focusing on lotions, soaps, and home fragrances like candles. The products use recognizable scents to create an accessible luxury experience, with a emphasis on aroma and mood-enhancing properties, and include flagship lines like White Barn Candles. The brand achieves scale through mass retail presence and a strong mall footprint, distinguishing itself by its fragrance dominance, proven store format, and history as a corporate-led spin-off rather than a founder-led startup. The company aims to grow its global footprint and strengthen its digital presence to reach more customers and expand its market share.

Company Size

10,001+

Company Stage

IPO

Headquarters

Columbus, Ohio

Founded

1990

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Simplify's Take

What believers are saying

  • Q2 2026 direct sales rose 3%, the first growth since 2021.
  • Amazon sales more than tripled sequentially, and Ulta launched in about 600 stores.
  • Management guided 2026 free cash flow near $650 million, funding marketing and digital upgrades.

What critics are saying

  • Barington Capital pushed a sale on September 10, 2026, signaling strategic failure.
  • Store sales fell 5.4% in Q2 2026, exposing mall traffic dependence.
  • Tariff refunds lifted Q2 margins by $80 million; that benefit vanishes in 2027.

What makes Bath & Body Works unique

  • Bath & Body Works owns the dominant affordable-fragrance brand, with nationwide scent authority.
  • Its 2026 Amazon and Ulta expansion extends reach without diluting owned-store merchandising.
  • White Barn candles and seasonal drops create repeat purchase habits competitors struggle to match.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Unlimited Paid Time Off

Parental Leave

Mental Health Support

40% Discount

Growth & Insights and Company News

Headcount

6 month growth

1%

1 year growth

0%

2 year growth

1%
Yahoo Finance
Sep 10th, 2026
Activist Barington pushes Bath & Body Works to explore sale after 78% stock decline

Bath & Body Works shares rose 2.3% in extended trading Thursday after activist investor Barington Capital Group disclosed a stake of approximately one million shares and urged the board to explore a sale. Barington CEO James Mitarotonda told Bloomberg the specialty retailer should immediately retain financial advisers to initiate a sale process, citing strong brand equity and cash flow despite persistent leadership turnover. The firm is also calling for aggressive share repurchases and may pursue a proxy contest for board representation. Bath & Body Works said it regularly engages with investors and remains committed to evaluating avenues to enhance shareholder value. Since rebranding in 2021, the company's stock has declined roughly 78% alongside a 50% drop in net income.

MarketScreener
Sep 10th, 2026
Barington Capital takes Bath & Body Works stake, pushes for sale, Bloomberg reports

Activist investment firm Barington Capital Group has taken a new stake in Bath & Body Works and is pushing the personal care brand to explore a sale, Bloomberg News reported on Thursday, citing people...

Yahoo Finance
Aug 29th, 2026
Bath & Body Works returns to digital growth but store sales fall 5.4% as e-commerce gains fail to offset traffic decline

Bath & Body Works returned its North American direct business to growth in Q2 2026, with online sales rising 3% to $275 million — the first year-over-year increase since 2021. The company lowered its free-shipping threshold and made digital improvements to drive the turnaround. However, total net sales fell 2.3% to $1.51 billion, whilst US and Canadian store sales declined 5.4% to $1.13 billion. The $8 million direct-sales gain offset only a fraction of the $65 million store-sales drop. CEO Daniel Heaf said positive signs were "not yet broad enough to signal an inflection in the overall business". Direct sales represented approximately 18% of quarterly revenue. The company forecast approximately $650 million of non-GAAP free cash flow for 2026 to fund marketing and digital improvements.

Insider Monkey
Aug 28th, 2026
Bath & Body Works (BBWI) returned to digital growth but still expects sales to decline. Can e-commerce fix weak store traffic?

Bath & Body Works (BBWI) returned to digital growth but still expects sales to decline. Can e-commerce fix weak store traffic? Published on August 28, 2026 at 11:00 pm by jeff lewis in hedge funds, news. Bath & Body Works, Inc. (NYSE:BBWI) returned the North American direct business to growth in Q2 2026, marking the first year-over-year increase since 2021. Direct net sales rose 3% to $275 million, helped by a lower free-shipping threshold and digital improvements. However, total net sales at Bath & Body Works, Inc. (NYSE:BBWI) declined 2.3% to $1.51 billion, while U.S. and Canadian store sales fell 5.4% to $1.13 billion. That contrast frames the turnaround question. E-commerce can help Bath & Body Works, Inc. (NYSE:BBWI) reach shoppers beyond stores, but the $8 million year-over-year increase in direct sales offset only a small part of the $65 million store-sales decline. On the August 26 earnings call, CEO Daniel Heaf said the positive signs were "not yet broad enough to signal an inflection in the overall business." Bull case. Bath & Body Works, Inc. (NYSE:BBWI) is seeing measurable progress in the channels management expected to improve first. Bath & Body Works, Inc. (NYSE:BBWI) reported more new, existing, and reactivated digital customers as better discovery, personalization, and product storytelling supported conversion. Expanded distribution also gives Bath & Body Works, Inc. (NYSE:BBWI) access to customers who may not visit stores. Amazon sales more than tripled sequentially, attracting a younger, more affluent mix of new-to-brand shoppers, while the Ulta Beauty rollout reached approximately 600 stores. Bath & Body Works, Inc. (NYSE:BBWI) reported no observed cannibalization from those partnerships so far. The transformation also has financial support. Bath & Body Works, Inc. (NYSE:BBWI) now forecasts approximately $650 million of company-defined non-GAAP free cash flow, calculated as operating cash flow minus capital expenditures, for 2026. That provides capacity to fund marketing and digital improvements amid continuing sales pressure. Bear case. The main problem is scale. Direct sales represented approximately 18% of quarterly revenue, and Bath & Body Works, Inc. (NYSE:BBWI) acknowledged that free shipping on orders above $50 shifted some sales from stores to the direct channel. Digital growth is less valuable if it merely changes where an existing customer completes a purchase. Core-category demand also remains soft. Body care sales declined by a mid-single-digit percentage despite sequential improvement and a better-than-expected Fruit Fusion launch. For Bath & Body Works, Inc. (NYSE:BBWI), weak store traffic and softness in a hero category remain more important to the near-term revenue trajectory than early marketplace gains. The headline profit improvement also reflected temporary benefits. Bath & Body Works, Inc. (NYSE:BBWI) reported GAAP diluted EPS of $0.58 and company-defined non-GAAP adjusted diluted EPS of $0.62, which excluded $9 million of pre-tax transformation costs but included approximately $80 million of tariff refunds. Bath & Body Works, Inc. (NYSE:BBWI) said non-GAAP adjusted diluted EPS would have been $0.31 excluding the refund benefit. Bath & Body Works, Inc. (NYSE:BBWI) narrowed full-year sales guidance to a decline of 4% to 2.5% and forecast a third-quarter decline of 5% to 2.5%. Those ranges indicate that digital and marketplace growth will still be outweighed by weakness elsewhere in 2026. Hedge fund data. The filings available so far reflect positions held before Bath & Body Works, Inc. (NYSE:BBWI) reported second-quarter 2026 results and updated guidance. Insider Monkey's database showed 40 hedge funds holding Bath & Body Works, Inc. (NYSE:BBWI) at the end of 2Q2026, down from 52 funds three months earlier. Conclusion. E-commerce cannot yet fix weak store traffic for Bath & Body Works, Inc. (NYSE:BBWI). Digital growth, Amazon, and Ulta provide credible ways to recruit customers and broaden distribution, but their contribution remains too small to offset declining store sales and body-care softness. The stronger milestone will be sustained digital growth that adds demand while store traffic stabilizes. Disclosure: None. This article is originally published at Insider Monkey. Related Insider Monkey Articles

Yahoo Finance
Aug 27th, 2026
Bath & Body Works beats Q2 earnings forecast by 158%, raises FY2026 outlook

Bath & Body Works reported second-quarter fiscal 2026 adjusted earnings of 62 cents per share, up 67.6% year over year and beating the consensus estimate of 24 cents. Net sales fell 2.3% to $1,514 million but exceeded expectations of $1,499 million. Results benefitted from $80 million in tariff refunds. Direct sales returned to growth for the first time since 2021. Without the tariff benefit, adjusted earnings would have been 31 cents per share, still above prior guidance. Gross margin expanded 440 basis points to 45.7%, though excluding tariff refunds it would have declined 90 basis points to 40.4%. The company raised its fiscal 2026 outlook following the results. BBWI shares gained 7.5% on the news.

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