Vice President National Account Manager - Vet

Role Summary/Purpose:

This role works directly with the VP, Client Development Veterinary to drive and support strategic initiatives and relationships within the Veterinary market to increase CareCredit usage and growth.  This role will also closely coordinate with the SVP-GM Veterinary market to drive usage and a consistent strategy across the portfolio. The individual will cultivate and maintain relationships with key stakeholders of large corporate accounts, the equine market, universities and will work cross functionally to execute initiatives and strategies of the CareCredit Pet business.  This role will also coordinate with appropriate Insurance partner sales and marketing teams to develop and execute insurance origination strategies in the Veterinary market, as well as other cross business activities that advance the CareCredit Pet business.

Essential Responsibilities:

• Work with market specific Industry stakeholders/Corporate Accounts to drive usage within their businesses/industries.
• Partner and strengthen long term strategic relationships with C-suite stakeholders within assigned corporate accounts in conjunction with growth strategies to drive continued usage and enrollments.
• Help develop and implement strategies, tactics, and “best practices” at the corporate level to increase usage.
• Work closely with CareCredit's various sales organizations to drive portfolio usage and increase sales within Industry/Corporate Accounts.
• Work with various departments including marketing and operations to develop materials and systems to increase portfolio usage at the corporate client level.
• Meet and exceed performance measurements based on volume budgets, profitability, penetration, efficiency and training objectives.
• Conduct training sessions to ensure understanding of CareCredit programs, policies and requirements and to enhance sales and profitability of their assigned corporate accounts, specialty hospitals, teaching universities, and other strategic initiatives of the CareCredit Pet business.
• Extensive Travel 50-75% of time.
• Perform other duties and/or special projects as assigned.

Qualifications/Requirements:

• Bachelor's Degree or 5+ years of experience in Financial Services.
• 3+ years of sales/marketing experience with a track record of results.
• Minimum of 2 years’ experience in delivering formal communications to either senior business leaders (C-Suite) or key external business partners.
• Proven ability to influence corporate decision makers; strong negotiating skills.
• Ability to travel 50% of time, including overnight and some weekend travel.

Desired Characteristics:

• Bachelor's degree in Business, Marketing, Finance or related field.
• Veterinary Industry experience, including in-depth knowledge of the marketplace
• Insurance licensed for Pets Best activity or willingness to study and receive certification
• Experience building relationships with Senior Management.
• Understanding of installment and revolving credit market including credit compliance requirements.
• Knowledge of the territory/market place dealer base.
• Ability to identify new opportunities and develop alternative solutions to achieve results.
• Ability to conduct effective sale presentations, consultative and need assessment selling.
• Strong performance track record and focus on results.
• Highly motivated with ability to handle multiple tasks and deliver on deadlines.
• Experience with contact management software and Salesforce.com.
• In-depth understanding of concepts and principles and basic commercial awareness.
• Analytical thinker with excellent communication and training skills.
• Proven ability to work remotely and independently.

Grade/Level: 12

The salary range for this position is 110,000.00 - 185,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Our Way of Working:

We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. 

*Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences.

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles.  Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles.  Employees, level 8 or greater, must have at least 18 months’ time in position before they can post.  All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required.  We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Our Commitment:

When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. 

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627.   Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

Job Family Group:

Sales