Head of Product Platform - AI & Data

A new transformational adventure awaits you…

How does 5 weeks of annual leave, a fulfilling career you'll genuinely enjoy, and working for a reputable organization that promotes wellbeing and drives digital transformation sound to you?

As one of Forbes 2024 ‘World’s Best Employers’ and Fortune’s ‘World’s Most Admired Companies’ for 2025, Zurich - a leader in the insurance industry, is on a journey towards a brighter future… A brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet.

Join us on this thrilling journey as we work towards our vision of becoming Australia's leading digital insurer. If you're eager to be part of a values-driven global organisation that's experiencing real growth and transformation, and if you share our commitment to making a tangible difference and taking continuous steps towards a sustainable future for our people, customers, communities, and our planet, then keep reading!

Let’s create a brighter future together, let’s make a difference 

It’s important to know, what you do matters. At Zurich, we don’t just cover, we care.

As Head of Product Platform – AI & Data, you will lead the strategy, roadmap, evolution and delivery of Zurich’s enterprise AI and Data platforms. Reporting to the Chief Data Officer within Technology & Transformation, you will shape the platform capabilities that enable our teams to scale AI and data solutions securely, responsibly and effectively, translating technology investment into reusable capability and measurable value.

This is a senior leadership role with genuine breadth across both AI and Data. You will bring a strong product mindset to the platforms, setting the direction and priorities while maintaining enough technical depth to stay close to delivery. You will lead two dedicated platform teams across AI and Data and work across technology and the business to turn emerging opportunities into scalable enterprise capability.

You will also be responsible for the following:

• Lead the enterprise AI and Data platform strategy, technical roadmaps and investment priorities, balancing innovation and business demand with resilience, technical debt and long-term sustainability.
• Enable AI and Data product squads with scalable, reusable and self-service capabilities, patterns, controls and accelerators that simplify delivery and adoption across Zurich.
• Drive the evolution of Zurich’s AI platform, including AWS and AgentCore adoption, responsible AI controls, model and agent governance, monitoring and scalable deployment patterns.
• Lead the evolution of the Data platform, including Snowflake, DataOps standards, batch and real-time capabilities, data products and migration from legacy data warehouses.
• Lead and develop two dedicated platform teams across AI and Data, strengthening accountability, engineering maturity, collaboration and continuous improvement while remaining close enough to the technology to support platform development when needed.
• Build strong partnerships across AI and Data Engineering, Digital, Architecture, Security, Risk, Delivery, Product and business leadership, influencing platform investment, sequencing, adoption and enterprise outcomes.

Important to your success – let’s grow together

You are a strategic and pragmatic leader who can move comfortably between product thinking, technology and delivery. You build trust and technical credibility, bring different perspectives together and can influence priorities across engineering, product, business and executive stakeholders while staying focused on practical outcomes and measurable value.

In order to be successful, you will have the following:

• Significant leadership experience across AI, Data, Analytics, technical products or platform engineering, including experience owning enterprise-scale technology platforms.
• Strong knowledge of modern data architecture, engineering, cloud-native services and enterprise platform operating models, with the technical credibility to challenge designs and guide engineering outcomes.
• Demonstrated experience across AWS and modern AI and Data technologies, ideally including exposure to areas such as Generative and Agentic AI, Snowflake, DataOps, MLOps, dbt, observability and responsible AI.
• A strong product and delivery mindset, with experience shaping technical roadmaps, prioritising investment and balancing business demand with reusable capability, governance and platform sustainability.
• Proven experience leading technical teams and working across engineering practices and business domains to remove barriers, drive adoption and execute strategic priorities.
• Strong executive communication, stakeholder leadership and commercial judgement, with the ability to simplify complex technical and risk concepts and influence priorities and investment across a complex organisation.

Belong. Zurich is here to support you

There are so many reasons why Zurich is a great place to be and the right choice for you, but here are just a few.

• Enjoy 5 weeks of annual leave for permanent staff through our Z leave initiative, along with 15 days of personal/carer’s leave as we empower our people to manage their own wellbeing. Plus, access to Family Care (parental leave).
• Benefit from a hybrid working arrangement – 3 days in the office and 2 days working from home per week for full-time employees.
• Access programs to stay healthy and feel healthier, receive an AUD$500 wellbeing payment per year, and a AUD$295 new starter e-voucher for your work-from-home setup (flex work - hybrid working), along with other great benefits through our Shine portal.
• Grow and thrive in your career with our award-winning training programs. We support and encourage your development because our strength lies in our people, and we value your individuality.
• Work with global, diverse, and inclusive teams; explore your passions, fuel innovation, drive equity, collaborate, and make a positive difference beyond your role.
• Take advantage of global mobility opportunities across more than 200 countries worldwide.
• Volunteer and work in our state-of-the-art Green Star rated offices (when you are in the office) and dress for your day.
• We plant a tree for every new employee.
• Not to mention our various employer of choice awards/memberships – WGEA; Family Inclusive Workplace; Gold AWEI Employer, Pride in Diversity… to name a few.

We could go on, but the main point is that Zurich is a great place to be, where you can truly belong, be yourself, maintain work life balance, and thrive in a supportive environment.

Zurich is an equal opportunity employer. We are committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations to participate in our recruitment process, please let us know at the time of your application.

So, if you want to come on an adventure that will build a brighter future together and feel a sense of togetherness, please apply today to start your adventure.