Receiving Technician
About the job
- A high school diploma or equivalent is required.
- At least 2 years of relevant experience is required.
- Ability to exert up to 20 pounds of force occasionally and/or a minimal amount of force frequently or constantly to lift, carry, etc.
- Ability to stand, sit, and/or walk for long periods of time.
- Support unloading, unboxing, receiving, and decontamination of returned medical devices, consoles, and components in accordance with quality and safety standards.
- Maintain accurate documentation related to quality, labor tracking, work-in-progress, ERP transactions, and returned equipment records.
- Assess returned products against quality procedures to determine disposition, including return-to-stock, repair, vendor shipment, or scrap.
- Create and process jobs for returned products, verify serial numbers and return order accuracy, and support domestic and international returns including credit returns, repairs, and trials.
- Partner cross-functionally with Customer Care, Quality, Regulatory, Depot, Production, engineers, and technicians to resolve issues and ensure proper equipment flow and investigation processes.
- Identify, track, and troubleshoot returns with missing or incorrect information using ERP and quality systems to determine next steps and ensure compliance.
- Adhere to FDA, OSHA, and Quality Management System requirements while supporting Lean Six Sigma principles and continuous improvement initiatives.
- Support daily operational priorities through teamwork, problem solving, training completion, overtime flexibility, and communication of equipment, process, quality, or safety concerns to leadership.
- An associate or bachelor's degree is preferred.
About the company
Stryker makes medical devices for hospitals, surgical centers and emergency responders, spanning joint implants, surgical instruments and patient transport equipment. Its Mako platform assists surgeons with joint replacement, while its neurotechnology products support brain and spine procedures and stroke treatment. Clinicians use its equipment during surgery and emergency care, and the company earns money by selling implants, disposable products and capital equipment through direct sales teams and distributors. The business also supplies training and technical support for healthcare providers using its devices. Stryker was founded in 1941 and is headquartered in Portage, Michigan.
Company Size
10,001+
Company Stage
IPO
Headquarters
Kalamazoo, Michigan
Founded
1941
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Simplify's Take
What believers are saying
- Demand supports growth: July 2026 Stryker results show organic sales rose 9%, with reported sales reaching $6.6 billion.
- Service extends equipment sales: Stryker's ProCare contracts bundle preventive maintenance, repairs and original manufacturer parts.
- Relocation is available for Worcester technicians: Stryker's live transport service opening also lists 12 paid holidays.
What critics are saying
- Operational failures reach customers: March 2026 cyberattack disrupted Stryker's ordering, manufacturing and shipping.
- Older implants retain legal exposure: Stryker's recall estimates include Rejuvenate, LFIT V40 and legacy Wright hip products.
- Field service demands travel: Stryker's northern Minnesota opening lists 80% travel plus evening or weekend call.
What makes Stryker unique
- Mako combines imaging and physical guidance: Stryker uses CT-based planning and haptic boundaries during hip replacement.
- Discarded devices return to service: Stryker's Sustainability Solutions reprocesses medical equipment for hospitals across the U.S. and Canada.
- Transport extends its technology outside hospitals: Stryker's Power-LOAD supports stretchers while loading and unloading ambulances.
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Benefits
- Medical & prescription plans
- Supplemental health benefits
- Flexible Spending accounts
- Employee Assistance Program
- Short-term & long-term disability
- Tuition reimbursement
- 401(k) plan
- Employee Stock Purchase Plan