Regulatory

• Manage Artwork Review and Approvals to ensure Regulatory Compliance. Ensure artwork meets FDA Title 21, 16, FPLA, EPA, and FTC requirements
• Ensure compliance with existing and new home and personal care regulations in collaboration with Legal (i.e. MoCRA, Cleaning Products Right to Know Act, etc.)
• Support claims substantiation in partnership with R&D, Brand, and Legal Team. Provide guidance on what testing needs to be performed for new product development (Toxicology testing, RIPTs, etc.) Work with Brand and Legal to validate on pack claims
• Own SDS creation + maintenance. Create a Safety Data Sheet (SDS) for all new formulas and be able to provide guidance and knowledge on regulatory restrictions on usage, handling, and transport
• Support safety testing protocol in collaboration with R&D. Determine what safety tests (i.e. HRIPT) needs to be performed by category and how frequently
• Manage certifications: Responsible for submitting new formulas and maintaining desired certifications (i. e Leaping Bunny, USDA Biopreferred)
• Manage registrations: Manage EPA/FDA registration needed for any new products and facilities (Holding/Distribution of regulated products))

Quality

• Own all Quality documentation and processes such as quality agreements and standards from inception to signature. Manage quality agreements and requirements with domestic and international suppliers/co-mans, including distributors/repackers, and contract manufacturers. Establish adequate sampling and inspection plans (AQL) to ensure products meet expected quality requirements
• Own quality standards from inception to sign off. Collaborate with the Innovation, Packaging, Creative, Brand and R&D teams to create product specific quality standards for Grove products
• Track quality issues and own mitigation plans.
• Identify/execute root cause analysis, and oversee solutions for OB issues including but not limited to customer complaints, manufacturing issues, supplier defects
• Lead quality investigations and instruct Operations team and external partners (contract manufacturers, retail distributors) on inspections and defectives disposition
• Compile monthly data on consumer complaints, quality incidents, product defect rates, and communicate internally
• Trend quality non-conformances, deviations, and quality issues across all suppliers and contract manufacturers (US/China) on performance
• Monitor CAPA effectiveness, and supplier turnaround times. Resolve quality issues with suppliers and determine liabilities
• Coordinate with Grove’s fulfillment centers on quality issues and topics
• Create and manage (standards of procedures) SOPs and forms where needed to ensure documentation has been established in the event of recalls, inspections, testing.
• Ensure that new and existing contract manufacturers have the ability to meet our quality and regulatory standards. Onboard / vet new manufacturers and ingredient suppliers through an audit of their facilities and evaluation of their capabilities. Spend time on-site at our contract manufacturers as we go into production on a new products, ensuring products meet all of the standards established (perform line trials, pilot runs, and new production to ensure success and quality of new products)
• Perform routine second party supplier audits to ensure ISO/FDA and regulatory compliance

Experience

• You have 7+ years of experience in Quality & Regulatory within CPG, preferably in home or personal care
• You are knowledgeable in ISO9001, 19011, 22716, cGMPs is a plus
• You are knowledgeable in statistical quality control - SQC/SPC/AQLs
• You have a strong understanding of quality systems, structured problem solving and a desire for continuous improvement across your supplier base
• You know how to communicate clearly and effectively to a broad group of stakeholders through both written reports and direct conversation
• You have spent a lot of time in factories, and you have a knack for how products are made, how to solve problems and how to build relationships with suppliers, even in difficult scenarios
• You’re passionate about working at a values-driven organization and have an impact.
• You have excellent organizational and leadership skills
• You know how to operate in a fast-paced, dynamic environment and how to meet deadlines

What’s In It For You

• Competitive benefits - medical, vision, dental 
• Equity - shared success is core to our mission 
• Flexible Paid Time Off - we care most about results
• Free VIP membership and 25% employee discount
• Working for a company that believes that a small group of people can change the world for the better by creating products and funds initiatives that help the planet!
• This full-time, exempt position offers a work from your home office in one of the 12 states where Grove executes payroll. The budgeted salary range is $145,000 - $155,000