Full-Time

Senior Quality and Regulatory Manager

Grove Brands

Posted on 8/28/2024

Grove Collaborative

Grove Collaborative

201-500 employees

Subscription service for eco-friendly products

Consumer Software
Consumer Goods

Compensation Overview

$145k - $155kAnnually

Senior

Remote in USA

Work from home in one of the 12 states where Grove executes payroll.

Category
Risk & Compliance
Legal & Compliance
Requirements
  • 7+ years of experience in Quality & Regulatory within CPG, preferably in home or personal care
  • Knowledgeable in ISO9001, 19011, 22716, cGMPs is a plus
  • Knowledgeable in statistical quality control - SQC/SPC/AQLs
  • Strong understanding of quality systems, structured problem solving and a desire for continuous improvement across your supplier base
  • Ability to communicate clearly and effectively to a broad group of stakeholders through both written reports and direct conversation
  • Experience in factories and ability to solve problems and build relationships with suppliers
  • Passionate about working at a values-driven organization and having an impact
  • Excellent organizational and leadership skills
  • Ability to operate in a fast-paced, dynamic environment and meet deadlines
Responsibilities
  • Manage Artwork Review and Approvals to ensure Regulatory Compliance. Ensure artwork meets FDA Title 21, 16, FPLA, EPA, and FTC requirements
  • Ensure compliance with existing and new home and personal care regulations in collaboration with Legal (i.e. MoCRA, Cleaning Products Right to Know Act, etc.)
  • Support claims substantiation in partnership with R&D, Brand, and Legal Team. Provide guidance on what testing needs to be performed for new product development (Toxicology testing, RIPTs, etc.) Work with Brand and Legal to validate on pack claims
  • Own SDS creation + maintenance. Create a Safety Data Sheet (SDS) for all new formulas and be able to provide guidance and knowledge on regulatory restrictions on usage, handling, and transport
  • Support safety testing protocol in collaboration with R&D. Determine what safety tests (i.e. HRIPT) needs to be performed by category and how frequently
  • Manage certifications: Responsible for submitting new formulas and maintaining desired certifications (i. e Leaping Bunny, USDA Biopreferred)
  • Manage registrations: Manage EPA/FDA registration needed for any new products and facilities (Holding/Distribution of regulated products)
  • Own all Quality documentation and processes such as quality agreements and standards from inception to signature. Manage quality agreements and requirements with domestic and international suppliers/co-mans, including distributors/repackers, and contract manufacturers. Establish adequate sampling and inspection plans (AQL) to ensure products meet expected quality requirements
  • Own quality standards from inception to sign off. Collaborate with the Innovation, Packaging, Creative, Brand and R&D teams to create product specific quality standards for Grove products
  • Track quality issues and own mitigation plans
  • Identify/execute root cause analysis, and oversee solutions for OB issues including but not limited to customer complaints, manufacturing issues, supplier defects
  • Lead quality investigations and instruct Operations team and external partners (contract manufacturers, retail distributors) on inspections and defectives disposition
  • Compile monthly data on consumer complaints, quality incidents, product defect rates, and communicate internally
  • Trend quality non-conformances, deviations, and quality issues across all suppliers and contract manufacturers (US/China) on performance
  • Monitor CAPA effectiveness, and supplier turnaround times. Resolve quality issues with suppliers and determine liabilities
  • Coordinate with Grove’s fulfillment centers on quality issues and topics
  • Create and manage (standards of procedures) SOPs and forms where needed to ensure documentation has been established in the event of recalls, inspections, testing
  • Ensure that new and existing contract manufacturers have the ability to meet our quality and regulatory standards. Onboard / vet new manufacturers and ingredient suppliers through an audit of their facilities and evaluation of their capabilities. Spend time on-site at our contract manufacturers as we go into production on a new products, ensuring products meet all of the standards established (perform line trials, pilot runs, and new production to ensure success and quality of new products)
  • Perform routine second party supplier audits to ensure ISO/FDA and regulatory compliance

Grove Collaborative focuses on providing eco-friendly alternatives to everyday home and personal care products. Their products are designed to be natural and sustainable, catering to consumers who are environmentally conscious. The company operates an online subscription service that allows customers to receive regular deliveries of their favorite sustainable products, ensuring convenience and fostering loyalty. Grove Collaborative differentiates itself from competitors by maintaining strict ethical standards and sustainability practices, conducting audits on suppliers to ensure compliance with environmental and social responsibility. The goal of Grove Collaborative is to promote sustainability and provide consumers with trusted, eco-friendly products that are good for their health and the planet.

Company Stage

IPO

Total Funding

$537.7M

Headquarters

San Francisco, California

Founded

2012

Growth & Insights
Headcount

6 month growth

1%

1 year growth

0%

2 year growth

-1%
Simplify Jobs

Simplify's Take

What believers are saying

  • Grove's partnership with The Nature Conservancy boosts its brand reputation and consumer trust.
  • The rebrand of Grove Co. with aluminum packaging aligns with sustainable material trends.
  • Recognition in the Dieline Awards enhances Grove's visibility and credibility in sustainable packaging.

What critics are saying

  • Competitors like New Chapter launching upcycled products could challenge Grove's market share.
  • Rising aluminum prices or supply chain issues could impact Grove's packaging strategy.
  • Pressure to enhance personalization strategies may strain Grove's current capabilities.

What makes Grove Collaborative unique

  • Grove Collaborative is the first plastic neutral retailer globally, enhancing its eco-friendly image.
  • The company offers a subscription-based model, ensuring customer loyalty and recurring revenue.
  • Grove's rigorous ethical standards and sustainability practices set it apart in the CPG industry.

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Benefits

Comprehensive medical, vision and dental

FSA, Limited FSA and HSA

Life insurance and disability

401(k)

Free VIP membership and 25% employee discount

INACTIVE