Stoneridge

Designs and manufactures automotive electrical systems

Quality Engineer

Quality EngineeringConfirmed live in the last 24 hours

Full-timeCiudad Juárez, Chihuahua, MexicoNo salary listedIn-person

About the Job

Requirements

A bachelor's degree in Industrial Engineering or Manufacturing Engineering is required.
A minimum of two years of experience in a manufacturing facility process and/or engineering environment is required.
Knowledge of team roles in the automotive industry and how they relate, and of systems and procedures used to sustain manufacturing operations, including JDE, Agile, JBA, OPEX, and SQDCM.
Ability to identify negative trends in metrics, recommend corrective measures to the Focus Factory Team, and work with the Quality Supervisor to follow up on existing projects.
Knowledge of statistics.
Ability to use systems and procedures that sustain manufacturing operations, including JDE, JBA, OPEX, and SQDCM.
Proficiency with Microsoft Office, including Excel, PowerPoint, and Word.
Knowledge of computer components, IPC-A-610, ISO-TS/IATF, PPAP, APQP, SPC, control plans, D&PFMEA, lean manufacturing principles, 5S, Six Sigma, problem analysis, and development and implementation of corrective and preventive actions.
Advanced English proficiency.

Responsibilities

Coordinate Voice of the Customer activities based on customer performance scorecards and portals, and define, develop, and drive action plans to address changes in dates, actions, or metrics and restore performance to control against quality, cost, delivery, and other prescribed metrics.
Lead and participate with Focus Factory cross-functional teams and other Focus Factories in internal and external reject analysis on the Gemba or in the lab through closure, using methods such as 4Box, NFC 8D, PDCA, or customer-prescribed methods.
Lead preventive and corrective actions through closure for 0KM and warranty failure modes until they are eradicated.
Collect, analyze, interpret, and publish 0KM and warranty data for Focus Factory and management reviews.
Define, develop, and drive action plans to return products to control, and recommend measures to improve product or project quality, safety, and effectiveness.
Support completion of product development phases 3, 4, and 5 requirements before production handoff for new product launches, in accordance with APQP or the defined product quality plan.
Ensure that returns authorized by customer complaints and within warranty are handled through the proper channels.
Contribute to procedures and instructions established through the Quality Management System, customer requirements, and the internal Quality Management System.
Participate in Layered Process Audits, dock audits, ESD activities, and process and dock audit approvals or rejections for the Focus Factory.
Contribute to corrective and preventive actions arising from internal and external audit findings, Layered Process Audits, customer complaints, SQDCM, COPQ, and related sources.
Initiate, coordinate, follow up, and verify customer complaints and corrective and preventive actions, including 8Ds, SCARs, and PDCAs, according to fast-response timing.
Consolidate data in the cross-functional team tracker and prepare reports for internal Operational Performance Reviews, customer meetings, and other Focus Factory forums.
Analyze data, trends, and improvement opportunities involving scrap and first-time quality.
Identify, report, and drive improvements as the Voice of the Customer lead for customer performance scorecards and metrics.
Approve and provide return material authorizations for 0KM and warranty returns, and carry them through closure with customers and Finance teams.
Coordinate analysis and route issues to qualified personnel within the cross-functional team for failure analysis of customer complaints and returns.
Create quality alerts and communicate customer-reported and internal quality issues to manufacturing team members.
Develop control plans and inspection plans for parts.
Support PPAP coordination in accordance with customer requirements during new project phases.
Assist with or participate in internal PPAP runs scheduled by Advanced Manufacturing Engineering according to project APQP and D&D Pulse schedules.
Review, approve, and verify engineering changes.
Approve and monitor abnormal processes through internal and external deviations.
Review and approve process work instructions.
Verify processes and monitor results during customer visits and audits.
Validate and approve new product introductions before Operations signs off on production introduction.
Create dock audit (final inspection) and inspection instructions based on critical-to-quality requirements.
Support manufacturing processes by establishing quality criteria and resolving issues on time.
Communicate and provide supporting evidence for incoming inspection and supplier rejections.
Participate as a cross-functional team member in internal and external meetings.
Attend and participate in internal audits driven by Quality Management Systems, including Layered Process Audits and 6S.
Attend and participate in external audits driven by compliance, regulatory, and certification organizations.
Lead and coordinate customer external audits, and follow up on and verify corrective and preventive actions with Quality Management System support.
Ensure that plant safety, quality, customer satisfaction, delivery, cost, and morale results are not adversely affected by incomplete or delayed execution of responsibilities.

Desired Qualifications

A master's degree in Business or Quality Systems is desirable.
Experience in an automotive industry and/or electronics industry environment is desirable.
Knowledge of Shop Floor Control is desirable.

Since 1965, Stoneridge has designed and manufactured advanced, award-winning technologies including driveline and transmission actuation systems, vision systems, emissions control systems, safety systems, and security and monitoring systems for vehicle OEMs in the commercial vehicle, automotive, off-highway and agricultural vehicle markets. We’re focused on the areas of greatest market need – both today and tomorrow. Our core products and technologies are aligned with industry megatrends including safety and security, vehicle intelligence, fuel efficiency and emissions. Join the Stoneridge Team as we continue to build upon our strong history and reputation for quality products to deliver innovative products and systems that address a need, exceed our customers’ expectations, and motivate our team.

JOB SUMMARY:

Coordinate VOC activities based on Customers' Performance Scorecards/Portals; define, develop, and drive implementation of action plans to accommodate new dates/actions/metrics to bring projects/metrics back to control based on Quality, Cost, Delivery and other prescribed metrics
Lead and co-participate with Focus Factory Cross Functional Team and other Focus Factories internal/external reject analysis on Gemba/Lab to full closure via, but not limited to, 4Box, NFC 8D, PDCA method, or as prescribed by the Customer
Lead and drive preventive and corrective actions to full closure on 0KM / Warranty failure modes until eradication
Collect, analyze, interpret, and publish 0KM / Warranty data for Focus Factory and Management Reviews
Define, develop, and drive implementation of action plans to accommodate new dates/actions/metrics to bring products back to control having the responsibility and authority to suggest measures, as necessary to improve the quality, safety and effectiveness of the product / project
Support product development phases 3, 4, and 5 requirements to be accomplished, prior to moving forward to Production Hand-Off (based on APQP or defined product Quality Plan) for new product launches
Assure that all RMA's induced by customer complaints and within warranty are handled through the proper channels
Participate and contribute to the accomplishment and execution of procedures/instructions established through the Quality Management System by Customers Requirements and Internal Quality Management System
Participate and contribute in Layered Process Audits, Dock Audit, ESD, process & dock audit approvals or rejections for the Focus Factory
Participate and contribute on corrective and preventive actions derived from, but not limited to Internal / External Audit findings, Layered Process Audits, Customer Complaints, SQDCM, COPQ, and its derivatives

PRINCIPAL RESPONSIBILITIES:

Initiate, coordinate, follow up and verify Customer Complaints and corrective/preventive actions (8Ds, SCARs, PDCAs) based on Fast Response Timing; on a daily and weekly basis
Consolidate data and place into CFT - Cross-Functional Team tracker and specific reports required for internal Operational Performance Reviews, Customer periodic meetings, other Focus Factory forums; timing as deemed necessary
Analyze data, trends, and opportunities of improvement (SCRAP, FTQ); on a daily and weekly basis
Identify, report, and drive improvements as VOC - Voice of the Customer lead, on Customer Performance Scorecards/Metrics; on a daily, weekly, monthly, and as deemed necessary basis
Approve and provide RMA for 0KM/Warranty returns; carry until full closure with Customers and Finance Teams
Coordinate analysis and address issue to qualified personnel within CFT failure analysis for Customer Complaints and returns; as necessary
Create quality alerts and communicate to all manufacturing team members about quality issues reported by Customers and internal issues; as necessary
Develop control plans and inspection plans for parts; as necessary
Support PPAP Coordination with pertinent Customer Requirements during new project phases; as necessary
Assist / participate during internal PPAP runs scheduled by Advanced Manufacturing Eng. as per project APQP / D&D Pulse Schedule
Review, approve and verify Engineering Changes; as necessary
Approve and monitor abnormal processes via external/internal Deviations; as necessary
Review and approve Process Work Instructions; as necessary
Verify process and monitor results based on Customer Visits/Audits; as necessary
Validate and approve New Product Introduction before Operations sign-off for introduction into Production; as necessary
Create Dock Audit (Final Inspection) / Inspection Instructions based on CTQs; as necessary
Provide support to the manufacturing process establishing quality criteria and resolving issues on time; as necessary
Communicate and provide supporting evidence for Incoming Inspection / Supplier rejections; as necessary
Participate as a member of CFT on Internal/External meetings
Attend and participate on Internal Audits driven by Quality Management Systems (LPA's, 6S, etc.)
Attend and participate in external Audits driven by the Compliance, Regulatory and Certification Companies.
Lead and coordinate Customer External Audits; follow up and verify corrective/preventive actions with QMS support.
Ensure that plant safety, quality, customer satisfaction, delivery, cost, and morale results are not impacted as a consequence of lack of proper execution or delays of activities under areas of responsibility.

EDUCATION:

Bachelor degree in Industrial or Manufacturing Engineering
Masters Degree on Business or Quality Systems (Desirable)

EXPERIENCE:

Two years minimum experience on a manufacturing facility process and or Engineering environment.
Experience working on Automotive Industry environment and/or electronics industry. (Desirable)

KNOWLEDGE:

Knowledge of team roles in the automotive industry and how they are related. Systems and procedures used to sustain manufacturing operations JDE - Agile, JBA, OPEX, SQDCM, etc.
Identify negative trends in metrics and make recommendations to the Focus Factory Team to bring them under control. Work with Quality Supervisor to follow up on existing projects.
knowledge of statistics
Shop Floor Control (Desirable)

FUNCTIONAL COMPETENCIES

Problem solving
Analitycal ability
Communication skills
Teamwork
Self-confidence
Interpersonal skills
Adaptability
Creativity
Time management
Leadership
Ability to make decisions
Work under pressure
Oriented to objectives
Proactive
Organized
Analytic
Self-motivated

B) TECHNICAL COMPETENCIES

Systems and procedures used to sustain manufacturing operations JDE, JBA, OPEX, SQDCM, etc.
MS-Office (Excel, PP, Word)
Computer components
IPC A 610, ISO-TS / IATF, PPAPs, APQP (SPC, Control plan, D&PFMEA, etc.), lean manufacturing principles
5S's, Six Sigma, problems analysis and knowledge on corrective and preventive actions development and implementation
English Advanced

About the Company

Stoneridge

Designs and manufactures automotive electrical systems

Stoneridge designs and manufactures highly engineered electrical and electronic systems, components, and modules for the automotive, commercial vehicle, motorcycle, agricultural, and off-highway markets. Its products enable vehicle intelligence, improve fuel efficiency, reduce emissions, and enhance safety and security for vehicles, cargo, and drivers. The company provides end-to-end, integrated technology solutions that cover the vehicle’s electrical architecture, sensors, and related modules, serving as a global partner to the mobility industry. What sets Stoneridge apart is its focus on integrated, scalable systems across multiple vehicle sectors and its ability to act as a single technology partner that can address the full spectrum of mobility challenges. The company’s goal is to help customers meet evolving vehicle demands by delivering reliable electrical and electronic solutions that improve performance, safety, efficiency, and overall vehicle operation.

Company size: 1,001-5,000
Company stage: IPO
Headquarters: Novi, MI
Founded: 1965

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