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Aon

Global risk, retirement, health solutions provider

Senior CAST Analyst - DB/DC Pensions

Business OperationsConfirmed live in the last 24 hours
Full-timeBirmingham, UKNo salary listedHybrid

About the Job

Requirements

  • Serve as a subject matter expert for processes, clients, systems, and tools, and be proficient in processing and checking.
  • Maintain required technical knowledge, behavioral standards, and expertise, particularly regarding regulatory and statutory requirements.

Responsibilities

  • Provide high-quality support to internal and external clients.
  • Monitor team activity and coordinate workload in line with service-level agreements by organizing, prioritizing, and allocating work effectively.
  • Produce and analyze reports for internal and external clients and requirements.
  • Identify process issues and drive solutions through implementation.
  • Implement changes to tools and documentation to support effective service delivery.
  • Increase processing knowledge and drive continuous improvement across processing activities.
  • Write and maintain knowledge documents, keeping them current and incorporating legislative changes.
  • Share best practices with colleagues through process and tool training.
  • Participate in internal and external audits.
  • Give constructive feedback to colleagues to improve performance and support the Manager.
  • Coordinate and participate in projects that affect teams and domains.
  • Build relationships with client teams, client representatives, and third-party providers.
  • Achieve team and individual key performance indicators, service-level agreements, and quality targets.
  • Support colleagues based on team needs, including buddying less experienced colleagues and supporting more senior colleagues.
  • Perform additional tasks as requested by the manager.

About the Company

Aon

Global risk, retirement, health solutions provider

Aon provides risk management, retirement, and health solutions to businesses, governments, and individuals by offering consulting, brokerage, and software. It uses data and analytics to tailor insights across risk assessment, benefits design, and workforce optimization. Its global, diversified service mix and data-driven approach allow it to deliver more integrated risk, retirement, and health solutions than firms focusing on a single area. Its goal is to shape decisions for the better and protect and enrich lives worldwide.

Company size
10,001+
Company stage
IPO
Headquarters
London, United Kingdom
Founded
1919

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