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Teleperformance

Outsourced customer experience management services

Financial Planning and Analysis Analyst 2

Corporate Finance & FP&AConfirmed live in the last 24 hours
Full-timeGurugram, Haryana, IndiaNo salary listedIn-person

About the Job

Requirements

  • Comprehensive knowledge of the specific discipline or broader area in which the position operates.
  • Ability to execute specialized projects and activities according to established principles.
  • Ability to generate and initiate workload independently without instructions or guidelines.
  • Ability to provide professional expertise and take responsibility for end-products when supervising less experienced professionals.
  • Ability to significantly improve day-to-day activities and processes.
  • Professional excellence in delivering assigned responsibilities within a defined operational scope.

Responsibilities

  • Analyze internal financial information, including profit and loss accounts, financial statements, working capital, costs, prices, expenses, revenues, and rates of return.
  • Analyze external economic conditions, including inflation, interest rates, and exchange rates, and assess their impact on business operations.
  • Build financial models to measure and forecast potential impacts of financial transactions and corporate development activities.
  • Manage and oversee implementation of short-term activities within the team.

About the Company

Teleperformance

Outsourced customer experience management services

Teleperformance provides outsourced customer experience management for global brands, handling customer interactions across multiple channels such as phone, chat, email, and social media. Its offerings combine trained contact center agents, technology platforms, and analytics to manage and optimize customer journeys for clients. The company’s global scale, long industry experience, and history of strategic acquisitions help it deliver consistent service across many countries and industries while maintaining strict quality standards. Its goal is to help brands improve customer interactions, increase efficiency, and focus their own resources on core business activities.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1978

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