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Next Job Abroad

Norwegian Customer and Partner Support Representative

Customer SupportConfirmed live in the last 24 hours
Full-timeNo salary listed

About the Job

Requirements

  • Fluency in Norwegian, spoken and written.
  • Very good English skills.
  • Excellent communication and problem-solving skills.
  • Strong attention to detail and empathy for customers and partners.
  • Comfort using Windows operating system, internet tools, and Microsoft Office.
  • Ability to work independently and as part of a team.
  • Willingness to take phone calls and handle sensitive inquiries.

Responsibilities

  • Handle customer inquiries via chat, email, and phone.
  • Assist customers with questions about orders, deliveries, and platform usage.
  • Follow internal procedures to provide high-quality customer experiences.
  • Complete 10 days of paid training followed by on-the-job nesting in production for the customer service role.
  • Support restaurants and business partners via chat, email, and phone.
  • Provide technical and operational guidance to ensure smooth platform operations.
  • Follow internal guidelines and maintain high-quality interactions.
  • Complete 15 days of paid training followed by on-the-job nesting in production for the partner service role.
  • Apply professional judgment and maintain customer satisfaction.
  • Collaborate with team members to improve workflows and service quality.
  • Remain open to future cross-training opportunities between Customer Service and Partner Service.

Desired Qualifications

  • Previous experience in customer service, call centers, or support roles is a plus.

About the Company

Company size
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Company stage
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Total funding
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Headquarters
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Founded
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