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Flow Control Group

Industrial flow control products distributor

Application Engineer

Pre-Sales Solution EngineeringPosted on Nov 13
Full-timeCharlotte, NC, USANo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in Electrical Engineering, Mechanical Engineering, Controls Engineering, Mechatronics, or a related technical field, or an equivalent combination of education, hands-on experience, and technical aptitude.
  • Two or more years of experience in industrial automation, application engineering, technical sales support, controls, robotics, machine vision, or a related technical field is preferred; strong entry-level candidates with relevant internships, co-op experience, technical projects, or hands-on automation experience will be considered.
  • Working knowledge of industrial automation technologies, including robotics, machine vision, safety, controls, and related applications.
  • Familiarity with technologies and platforms represented by CIMTEC, potentially including Universal Robots, Epson, MiR, Kawasaki, Cognex, LMI, SICK, Emerson, Horner, and other relevant suppliers.
  • Basic understanding of electrical design principles and familiarity with tools such as AutoCAD is preferred.
  • Basic understanding of mechanical design principles and familiarity with tools such as Fusion 360 or equivalent software is preferred.
  • Ability to understand technical applications, evaluate customer requirements, and communicate solution recommendations clearly.
  • Strong problem-solving skills and the ability to learn new technologies and supplier product lines.
  • A valid driver's license and ability to travel as required.
  • Proactively identify customer needs, engage Sales, and advance opportunities without waiting for direction.
  • Understand how customers operate and find practical ways to improve their processes.
  • Understand how technical recommendations support customer value, opportunity development, and business growth.
  • Build credibility and trust with customers by asking questions, listening, and communicating effectively.
  • Work as a committed partner to Outside Sales, sharing accountability for opportunity progression and technical success.
  • Establish clear next steps, follow through on commitments, and maintain momentum across multiple opportunities.
  • Balance proactive customer engagement, opportunity development, and incoming technical requests effectively.
  • Explain complex technical concepts understandably to customers, sellers, suppliers, and internal teams.
  • Demonstrate curiosity and willingness to develop expertise across new technologies and applications.
  • Operate with honesty, accountability, and respect for customers and colleagues.
  • Regularly sit, use hands, reach with hands and arms, and communicate and exchange information; occasionally stand, walk, stoop, kneel, crouch, or crawl; and occasionally lift or move up to 50 pounds.

Responsibilities

  • Conduct technical discovery with customers to understand their current processes, desired outcomes, constraints, and business objectives.
  • Recommend potential automation solutions and collaborate with Sales to develop a clear path from identified problems to qualified opportunities.
  • Proactively engage sellers and customers to identify manufacturing challenges, automation needs, process inefficiencies, and opportunities for improvement.
  • Conduct technical discoveries with sellers and/or customers to understand their current processes, desired outcomes, constraints, and business objectives.
  • Recommend potential automation solutions and collaborate with Sales to develop a clear path from identified problems to qualified opportunities.
  • Translate customer challenges and requirements into practical, technically sound automation solutions.
  • Develop solution concepts, application recommendations, system architectures, and technical specifications appropriate to the opportunity; evaluate product and technology options across CIMTEC's supplier portfolio to identify the best-fit solution for the customer's application.
  • Plan and execute proofs of concept, feasibility assessments, product evaluations, and demonstrations when appropriate.
  • Address technical objections, competitive comparisons, and customer concerns to build confidence in the recommended solution.
  • Coordinate with Sales, suppliers, and CIMTEC's engineering and systems integration teams when opportunities require additional technical resources or custom solutions.
  • Identify potential technical risks, application limitations, and project requirements early enough to support sound commercial decisions.
  • Build and maintain relationships with CIMTEC suppliers and partners, including third-party integration partners.
  • Establish a strong working partnership with Outside Sales representatives, maintaining shared visibility into account priorities, opportunities, and next technical steps.
  • Collaborate with Sales to prioritize technical resources toward opportunities with meaningful customer value and commercial potential.
  • Provide technical expertise and support during the installation, commissioning, and startup phases of automation systems in conjunction with the project engineering team.
  • Maintain thorough knowledge and understanding of CIMTEC product lines and services, including FESTO, SICK, ABB, Universal Robots, Epson Robots, Kawasaki, Emerson Automation, and LMI.
  • Respond to customer and internal technical support requests in a timely manner while balancing reactive support with proactive opportunity development.
  • Travel to customer sites, trade shows, and sales events approximately 50% of the time; travel is mostly local or regional, with occasional overnight stays of 3–4 nights and some nationwide travel.

Desired Qualifications

  • Two or more years of experience in industrial automation, application engineering, technical sales support, controls, robotics, machine vision, or a related technical field.
  • Basic understanding of electrical design principles and familiarity with tools such as AutoCAD.
  • Basic understanding of mechanical design principles and familiarity with tools such as Fusion 360 or equivalent software.

About the Company

Flow Control Group

Industrial flow control products distributor

Flow Control Group distributes flow control, industrial automation, and life sciences products and services across North America, connecting thousands of suppliers with over 10,000 customers. Its offerings include pumps, valves, filtration, controls, air systems, sealing, tubing, hoses, and engineered systems plus services like technical support, maintenance, and calibration. The company differentiates itself through an employee-owned model, a shared-services backbone, broad supplier networks, and allowing acquired brands to keep their autonomy, while growing via acquisitions and strategic e-commerce like Instrumart. Its goal is to expand market reach and capabilities in industrial automation and life sciences by acquiring profitable businesses, scaling operations, and delivering reliable, mission-critical components and services.

Company size
201-500
Company stage
Debt Financing
Total funding
$1.8B
Headquarters
Charlotte, NC
Founded
1968

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