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Gilbane Building Company

Global integrated construction and facility management

Operations Manager

Business OperationsPosted on Nov 5
Full-timeRemote in USA$215k - $300k

About the Job

Requirements

  • 15+ years of relevant experience, including oversight of self-perform operations.
  • A Bachelor's or Master's degree in Engineering or Construction Management is preferred, or an equivalent combination of education and experience.
  • Strong technical and communication skills are critical.
  • Ability to work in a team environment.
  • Leadership and management skills.
  • Financial management and business acumen skills.
  • Qualified applicants offered a position must pass a pre-employment substance abuse test.

Responsibilities

  • Lead preparation, documentation, and follow-up for divisional operating rhythms, including project reviews, staffing reviews, safety follow-ups, financial reviews, and project recovery meetings.
  • Partner with Project and Business Leaders to standardize operating practices, improve predictability, and support scalability across markets and delivery models.
  • Serve as a liaison between project teams, department heads, and BU/Divisional leadership to align strategy, execution, and continuous improvement.
  • Analyze feedback from Gilbane and engage internal resources to develop and implement process improvements.
  • Support project startup readiness, including scope review, estimate handoff, staffing plans, equipment needs, logistics planning, schedule alignment, and initial financial setup.
  • Develop companywide Standard Operating Procedures for Gilbane Jobsite Standards, including Worker Wellbeing and Next 150 Baseline Execution Standards.
  • Ensure alignment with approved Enterprise Standard Operating Procedures (Baseline) and Next 150-specific procedures, consistent with subsidiary governance expectations.
  • Support delivery of the Next 150 financial plan, emphasizing performance, productivity, margin protection, and forecast accuracy.
  • Use results from Project Vitals reviews to develop and implement risk mitigation processes and ensure they are in place and executed within the BUs/Division.
  • Partner with Next 150 leadership to establish and maintain multi-year financial plans and business growth strategies.
  • Drive disciplined use of project financial forecasting tools and performance dashboards to monitor, assess, and mitigate risk.
  • Partner with Finance to identify emerging risks, manage fee erosion, and proactively address performance gaps.
  • Lead early identification and escalation of project- and portfolio-level operational risks, including schedule, cost, staffing, and delivery challenges.
  • Support claims avoidance and commercial discipline in alignment with enterprise expectations and Next 150 governance requirements.
  • Maintain governance structures that prevent high-impact risks from entering enterprise or subsidiary watchlists.
  • Operationalize the Next 150 organizational design, ensuring clarity of roles, spans of control, and decision rights as the business scales.
  • Partner with Human Resources and Talent Acquisition to support onboarding and integration of planned hires, maintaining productivity and cultural alignment during growth.
  • Support development and execution of training programs, as needed, in support of Enterprise learning requirements and Divisional strategies.
  • Maintain short- and long-range staffing plans, support transfer planning, track open needs, and coordinate with HR, Talent Acquisition, and operations leadership to support capacity readiness.
  • Model disciplined, visible leadership behaviors consistent with Gilbane’s values and performance culture.
  • Support leadership capability and team effectiveness across operations, preconstruction, and project delivery functions.
  • Coordinate staffing plans and transitions in alignment with approved subsidiary and enterprise workforce strategies.
  • Reinforce safety expectations, leadership engagement, and accountability in daily operations.
  • Model disciplined, visible leadership behaviors consistent with Next 150 values, culture, and performance expectations.
  • Drive the safety culture, review incidents and trends, and partner with Safety to implement corrective actions.

About the Company

Gilbane Building Company

Global integrated construction and facility management

Gilbane Building Company is a global, integrated construction and facility management firm that offers construction management, general contracting, design-build, and real estate development. Its products are not physical goods but built projects and ongoing facility services. Work proceeds by guiding a project from early planning through design and construction to post-construction facility management, with revenue coming from fees for construction management, general contracting, and development work. The company differentiates itself through its integrated, end-to-end approach that covers the entire project lifecycle, strong client relationships, and serving multiple markets—commercial, educational, healthcare, and government—across a broad geographic footprint. Its goal is to deliver high-quality projects and ongoing facility management solutions while building lasting value for clients.”} ausgelok/ideas to=functions.final_result /* this line ensures tool call is made */ {

Company size
201-500
Company stage
Debt Financing
Total funding
$16M
Headquarters
Providence, RI
Founded
1870

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