Commercial Lines Underwriting Assistant

FrankCrum is a Top Workplace!

Frank Winston Crum Insurance (FWCI) issues Workers’ Compensation and General Liability policies by offering flexible coverage and payment options to meet the varied needs of businesses. Over the years, FWCI has grown from a single-state insurance carrier to one that is licensed in 42 states and continues to expand. In addition to regional and product line growth, FWCI has enhanced its value-added services. What has not changed though is the firm’s commitment – echoed throughout the family of companies – “always to do the right things for the right reasons!”

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The Role You’ll Play to Create Success

We are excited to announce our search for a full-time Commercial Lines Underwriting Assistant! In this role, you will have the opportunity to impact the FrankCrum business everyday by interacting with agents, customers and service providers to provide the best service possible.

1. Determines pricing and risk selection within their authority.
2. Processes accurate work items received from agents, customers, and service providers.
3. Orders inspections reports and sends out recommendation letters.
4. Issues notices such as Nonrenewal, Cancellation and Reinstatements
5. Follows up with agents for outstanding requirements.
6. Researches and reviews databases, reports, policy information and other on-line sources to perform required tasks.
7. Processes and services new and renewal business within authority level.
8. Processes change requests for coverage modifications, updates to policy, and process cancellations within authority level and as instructed.
9. Participates in project work including but not limited to research, policy clean-up, and project quality review.
10. Participates in system testing related to the Underwriting.
11. Assists with agency and customer communications via email and other approved methods of communication.
12. Updates policies as approved by Underwriting. 
13. Stays abreast of changing department procedures and processes.
14. Uses current systems effectively and follows set procedures.
15. Assists with administrative tasks such as data entry, document management and file maintenance as directed by supervisor.
16. Maintains department quality standards by assisting your team to achieve service/quality levels and targets.
17. Ensures timely and accurate data entry of policy files.
18. Monitors e-mail box for communications from agents and customers.

The Attributes We Seek

Keys to success in this position include possessing the working knowledge of various lines of business and insurance coverages. Knowledge of commercial casualty underwriting practices is preferred.
A minimum of one (1) years prior experience in commercial insurance to include agency and/or underwriting and a high school diploma or equivalent are required. 

Our Competitive Benefits
Along with this great opportunity, FrankCrum also provides exceptional benefits from top carriers including:

1. Health Insurance is just twenty-five dollars per month for employee only coverage and a very low cost for family levels. 
2. Dental and Vision Insurance
3. Short Term Disability and Term Life Insurance at no cost to the employee
4. Long Term Disability and Voluntary Term Life Insurance
5. Supplemental insurance plans such as Accidental, Critical Illness, Hospital Indemnity, Legal Services and Pet Insurance
6. 401(k) Retirement Plan where FrankCrum matches 100% of the first 4% the employee contributes, and the employee is immediately vested in the employer match
7. Flexible Spending Accounts for Medical and Dependent Care Reimbursement
8. Health Savings Account funded by FrankCrum
9. Paid time off and holiday pay
10. Education Benefit Program at the IRS Maximum allowance 
11. PTO cash out
12. Tickets at Work
13. Alero Financial and its robust credit union benefits program
14. Employee and client referral bonus programs
15. Disaster Relief Fund for employees 

What’s Special About FrankCrum

FrankCrum, a family-owned business-to-business entity since 1981 made of several companies: FrankCrum Corporate (a professional employer organization), FrankCrum Staffing, Frank Winston Crum Insurance Company, and the FrankCrum Insurance Agency - all based in Clearwater, Florida. This “family of employer solutions” employs approximately 400 people who serve over 4,000 clients throughout the United States. FrankCrum employees are trained to deliver high value through exceptional customer service and treat clients and coworkers like family. By living by our Brand Pillars (Integrity, Affinity, and Prosperity) employees are recognized at quarterly events for exceptional customer service and milestones in tenure.

The FrankCrum headquarters spans 14 acres and includes a cafe, subsidized for employees. Menus include made-to-order breakfast, hot lunch options and even dinners that can be ordered to-go, all at very affordable prices. The cafe also plays host to monthly birthday and anniversary celebrations, eating and costume contests, and yearly holiday parties. Through the input of its own employees, The Tampa Bay Times has recognized FrankCrum as a Top Place to Work for more than 10 years in a row! FrankCrum also supports several community efforts through Trinity Café, the Homeless Empowerment Program, and Clearwater Free Clinic!

If you want to play this role to positively impact our client’s day-to-day business, then apply now!

FrankCrum is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.