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JTG Consulting Group

Lab IT Account Executive

Field SalesUpdated on Nov 14
Full-timeRemote in USANo salary listedRemote

About the Job

Requirements

  • A bachelor's degree in Business, Marketing, Healthcare Administration, Information Technology, or a related field, or an equivalent combination of education and relevant professional experience.
  • At least three years of sales, business development, account management, or another client-facing role involving laboratory IT, clinical laboratory technology, healthcare IT, or related professional services.
  • Demonstrated understanding of clinical laboratory operations, workflows, information systems, technology challenges, and stakeholder needs, with the ability to recommend appropriate laboratory IT solutions or consulting services.
  • Experience prospecting for new business, qualifying leads, developing and managing a sales pipeline, and working toward an assigned sales quota or other measurable sales objectives.
  • Ability to communicate and collaborate effectively with laboratory leaders, healthcare executives, IT professionals, vendors, consultants, and internal subject-matter experts.
  • Experience maintaining accurate sales and forecasting information in a CRM system and proficiency with Microsoft 365 applications.
  • Ability to work independently in a remote environment, contribute to a collaborative team, and meet travel requirements, including overnight travel.
  • Ability to prioritize responsibilities, manage time effectively, meet deadlines, and remain accessible and responsive during established working hours.

Responsibilities

  • Develop and execute a territory sales plan to achieve assigned sales targets and organizational objectives and key results.
  • Research and prioritize target accounts and maintain a qualified pipeline through outbound prospecting, inbound leads, referrals, partners, and industry events.
  • Monitor territory activity, competitive developments, and market trends while consistently advancing qualified opportunities.
  • Conduct discovery and qualify opportunities based on the prospect’s objectives, systems, workflows, challenges, budget, decision-making process, purchasing timeline, and strategic fit.
  • Present JTG’s capabilities, recommend appropriate services, address questions and objections, and guide qualified opportunities toward a timely decision.
  • Build trusted relationships with decision-makers, influencers, industry partners, and prospective clients.
  • Manage assigned opportunities from initial contact through proposal development, negotiation, and close.
  • Collaborate with the Chief Growth Officer, Consulting Services team, and subject-matter experts to scope engagements and prepare proposals, request for proposal responses, presentations, pricing, and statements of work.
  • Collaborate with Contracting and Finance by providing timely and accurate information, including communicating client-specific contracting, payment-term, invoicing, or other financial requests or arrangements.
  • Accurately document sales commitments and coordinate an effective handoff of closed business to the Consulting Services delivery team.
  • Represent JTG at relevant conferences, partner meetings, user groups, webinars, and healthcare IT events.
  • Build relationships with referral sources, vendors, consultants, and strategic partners to develop new business and expand existing accounts.
  • Maintain working knowledge of JTG’s services, competitors, partners, and relevant healthcare and laboratory IT trends.
  • Conduct client and partner meetings, including quarterly business reviews, to strengthen existing relationships and identify opportunities with prospective clients.
  • Maintain complete, accurate, and timely CRM records, including next steps, sales stage, probability, anticipated close date, and estimated engagement value.
  • Provide reliable sales forecasts and promptly communicate significant changes in opportunity status, timing, or probability.
  • Track performance against assigned prospecting, pipeline, conversion, and sales targets.
  • Participate in pipeline reviews and use performance data and feedback to improve sales effectiveness.
  • Collaborate with Marketing and other internal teams to coordinate outreach, campaigns, content, and events and share relevant client feedback and market intelligence.
  • Perform other related duties as assigned.

Desired Qualifications

  • Three to five years of sales or business development experience involving complex laboratory IT, healthcare IT, consulting, professional services, software, middleware, or managed-service solutions, preferably at the hospital or health-system level.
  • Familiarity with laboratory information systems and related platforms, workflows, integrations, and implementation or optimization initiatives.
  • Working knowledge of clinical and anatomic pathology operations and relevant healthcare privacy, security, regulatory, and laboratory quality requirements.
  • Experience developing proposals, presentations, request for proposal responses, pricing, and statements of work, and negotiating and closing complex engagements involving multiple stakeholders.
  • Established relationships with laboratory leaders, healthcare organizations, laboratory IT vendors, consultants, or other industry partners.

About the Company

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