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Megaport

Subscription-based network connectivity to cloud services

Senior Site Reliability Engineer

Site Reliability EngineeringConfirmed live in the last 24 hours
Full-timeSão Paulo, State of São Paulo, BrazilHybrid

About the Job

Requirements

  • Strong verbal and written English communication skills.
  • Advanced knowledge of Linux/Unix systems in production environments.
  • Experience with Kubernetes and container orchestration.
  • Proficiency with infrastructure automation tools such as Terraform and Ansible.
  • Experience with observability stacks such as Prometheus, Grafana, Loki, and ELK.
  • Familiarity with scripting and programming languages such as Bash, Python, Go, or Ruby.
  • Working knowledge of Git and CI/CD pipelines.
  • Solid understanding of incident management and root cause analysis processes.
  • Knowledge of cloud-native reliability and security best practices.

Responsibilities

  • Continuously improve the platform’s reliability and performance.
  • Design, build, and maintain tools to automate operational tasks and incident response.
  • Implement and improve observability solutions, including monitoring, alerting, and tracing.
  • Collaborate with engineering and platform teams to design scalable and resilient systems.
  • Participate in on-call rotations and lead post-incident reviews with a focus on learning.
  • Develop and document processes and runbooks that ensure operational excellence.
  • Contribute to defining SLOs/SLIs and adopting reliability metrics across teams.

About the Company

Megaport

Subscription-based network connectivity to cloud services

Megaport provides Network as a Service (NaaS) by offering on-demand, scalable network connectivity that links enterprises to major cloud providers. Its products—Megaport Virtual Edge, Megaport Cloud Router, and Data Centre Interconnect—let customers spin up and manage network connections via a cloud-centric, subscription-based model without needing extensive physical infrastructure. Connections to cloud services such as AWS, Azure, Google Cloud, Alibaba, SAP, and others are established through an API-driven platform, enabling flexible bandwidth, pay-as-you-go pricing, and centralized control across a global data center footprint. Unlike traditional networking, Megaport emphasizes a broad ecosystem, global reach, and easy provisioning to help businesses move workloads to multi-cloud or hybrid environments efficiently. The company’s goal is to simplify and accelerate how organizations connect to cloud services, delivering reliable, scalable, and easily managed networking solutions.

Company size
501-1,000
Company stage
IPO
Headquarters
Brisbane QLD, Australia
Founded
2013

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