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IHG

Global hotel company

Houseperson

Janitorial ServicesUpdated on Nov 11
Full-timeMissouri, USA$17.75 /hrIn-person

About the Job

Requirements

  • Basic reading, writing, and math skills are required.
  • The role requires the ability to carry or lift items weighing up to 75 pounds and push or pull items up to 300 pounds.
  • The role frequently requires standing and moving about the facility; handling objects and equipment; and bending, stooping, and kneeling.
  • Driving may be required in performing duties.
  • Communication skills are used when interacting with guests and employees.
  • Reading and writing abilities are used to read assignments and complete checklists.
  • Work may be required at night, on weekends, and/or on holidays.

Responsibilities

  • Assist room attendants with heavy items such as mattresses and linens, and deliver linens and other supplies to room attendants.
  • Remove dirty linen from assigned room attendants’ carts and closets and transport it to the laundry area.
  • Maintain cleanliness and organization of floor closets and vending areas, including removing trash, wiping shelves and counters, sweeping and waxing floors, and storing items in appropriate areas.
  • Respond to guest requests, such as delivery of housekeeping supplies, linens, and cots, in a timely and efficient manner.
  • Clean designated areas, including public restrooms, fixtures, vending areas, storage areas, and other public areas on assigned floors.
  • Report needed repairs or unsafe conditions to a supervisor.
  • Respond to guest complaints and ensure corrective action is taken to achieve guest satisfaction.
  • Monitor and control housekeeping supplies and amenities and minimize waste.
  • Promote teamwork and quality service through daily communication and coordination with other departments.
  • Collect newspapers and other items for recycling as needed.
  • Assist with deep cleaning projects as needed.
  • Assist with other duties as assigned.

Desired Qualifications

  • Some housekeeping experience is preferred.
  • The ability to speak English is preferred.

About the Company

IHG

Global hotel company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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